Data optimization > 403 : cookie verification failed

  • Resolved symce

    (@symbiosource)


    4 years, 6 months ago

    Hi there,

    I’ve just moved my wordpress website from http to https.

    To complete the process I want to re-start the SEO data optimization.

    Yet I get the following error message : https://ibb.co/c3ckdgZ

    Error details
Request URL
https://symbiosource.org/wp-json/yoast/v1/indexing/prepare

Request method
POST

Status code
403

Error message
La vérification du cookie a échouée

    I’ve tried few things:
    – Apache mod_security seems disabled
    – htaccess file seems quite standard

    # BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
# Rewrite HTTP to HTTPS
RewriteCond %{HTTPS} !=on
RewriteRule ^(.*) https://%{SERVER_NAME}/$1 [R,L]
</IfModule>
# END WordPress

    Any idea where that might come from and how to solve it ?

    Thanks a lot guys 🙂

    • This topic was modified 4 years, 6 months ago by symce.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Maybellyne

    (@maybellyne)

    4 years, 6 months ago

    Hello Symbiosource,

    We are sorry that you could not complete the SEO data optimization.

    Status codes such as 403 deal with requests that are blocked or unauthorized. This means that something in or in front of your website is blocking our requests to the WordPress API. In this case, the https://symbiosource.org/wp-json/yoast/v1/indexing/prepare endpoint.

    The Yoast plugin uses the WordPress REST API for several features, including the SEO data optimization process. Therefore, the pathway wp-json/yoast/v1/indexing/prepare/ is a request that our plugin makes to the REST API for scanning posts and indexing them in the website database.

    It looks like something on your site/server setups blocks them. Therefore, SEO data optimization cannot be completed. We see that some Web Application FireWalls utilize some rules that may block some of these requests. This status code will also show up if you’ve completely disabled the WordPress API.

    Because we don’t know your server setup, we cannot determine exactly why the server returns a 403 for the REST API requests made by Yoast. Based on similar issues we receive from other users, this typically occurs due to a security or server setting.

    You mentioned that Apache mod_security seems disabled. Would you please check the ‘mod_security’ settings that prevent our plugin from accessing the REST API again? If there are no ‘mod_security’ settings preventing access at the server, you may have a custom .htaccess rule or security plugin limiting access to the WordPress REST API. Please review any security restrictions and whitelist the Yoast plugin for accessing the feature

    If you have a Web Application Firewall (WAF), like Comodo, please verify that it is not set up to strip the parameter from the Yoast REST API requests. Some users have reported that some WAF setups are too strict to prevent Blind SQL injection attacks.

    You might need to contact your web host or provider for further assistance regarding this. We expect that once the adjustments have been made, you’ll be able to run and complete the SEO data optimization process since the WordPress REST API won’t be blocked anymore.

    Thread Starter symce

    (@symbiosource)

    4 years, 6 months ago

    Hi Maybellyne,

    Thank you for you swift reply.

    – WordPress rest API: seems enabled when I try visiting https://mydomain.com/?rest_route=/

    – Is there a way for me to provide you with my server setup ?

    – mod_security : the file .ovhconfig contain the following line

    http.firewall=none

    – .htaccess, please have a look at the one I use

    `# BEGIN WordPress

    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ – [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    # Rewrite HTTP to HTTPS
    RewriteCond %{HTTPS} !=on
    RewriteRule ^(.*) https://%{SERVER_NAME}/$1 [R,L]
    </IfModule>

    # END WordPress`

    – Security plugins : I dont use any.

    – WAF : I dont use any.

    Any other idea ?

    Since I have moved my website from http to https Today, the issue might come from there. Anything you see that might be related ?

    Thanks again for the help, have a wonderful day !

    • This reply was modified 4 years, 6 months ago by symce.
    Plugin Support Maybellyne

    (@maybellyne)

    4 years, 6 months ago

    Thanks for following up with us.

    This requires taking a closer look at your specific setup by our technical support team. Our Yoast SEO Premium plugin comes with one year of (technical) support.

    devnihil

    (@devnihil)

    4 years, 6 months ago

    We are going ahead and marking this issue as resolved due to inactivity. If you require any further assistance please create a new issue.

Viewing 4 replies - 1 through 4 (of 4 total)

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