• Resolved wibergsweb

    (@wibergsweb)


    Hi

    Have been using Visualizer Plugin for a long time for a client and been fetching data online directly on their server and html-structure changed and now you’re using classes instead of id’s and this made the clients website work very ugly and not functional because of css I had to style and references in jQuery I’ve made. And now suddenly you want almost 200EUR / year for this basically – to work like before?

    But that’s not the biggest issue. I have had files like this (for line graphs)

    Example file:
    ,Berlin
    2010,number
    2011,”-6.3%”
    2012,”-35.2%”
    2013,”-20.6%”
    2014,”-4.5%”

    and they don’t work anymore. Why isn’t your plugin compatible with this structure?

    I figure the equivalent is:

    X,Berlin
    number,number
    2010,10
    2011,-6.3
    2012,-35.2
    2013,-20.6
    2014,-4.5

    Is that correct?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Themeisle

    (@themeisle)

    Hello,

    Can you contact us on the support channel via themeisle.com/contact and email also the csv which you are using to test to see the issue ?

    Thanks !

    Thread Starter wibergsweb

    (@wibergsweb)

    Hi

    Thanks for your repsonse. I’ve created a support ticket there.

Viewing 2 replies - 1 through 2 (of 2 total)

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