Data Tables Cannot Load, It keeps loading icon

  • Resolved emrekiraz

    (@emrekiraz)


    5 years, 8 months ago

    Hello, I guess I have a problem with new wordpress version (5.5.1). Both my theme and your plugin are not ready for this version. I cannot view tables, just I see loading icon. Your plugin can work on my other themes (standard WP themes) but not work on “thrive theme”. I contacted with their developers but I guess they won’t reply because there are a lot of subjects which have not been replied yet. So, I have to want your help. I bought PRO version also. If you cannot solve this problem, I want refund.

    Also, I upgrade my wordpress 5.4.2 again but the problem was not solved. Please help me and solve this problem in new update.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Support Ole

    (@trsupsys)

    5 years, 8 months ago

    Hello, @emrekiraz
    Thank you for contacting us!
    For refunds and the PRO version in general – write to support on our website.
    For the free version, provide a link to the table.
    If the problem is in our plugin, we will fix it.
    If your theme is not compatible with the new WP version – how can we help here? The new WP version has new scripts initialization logic.
    Until you fix this in your theme, many plugins will not work for you.

    Best regards,
    Ole

Viewing 1 replies (of 1 total)

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