• Hello,

    I am having the following issue:

    In the admin dashboard I have no Database field configuration window anymore.
    If I open the link in a new window I get the message:

    Service Unavailable
    The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

    I have already deleted the plugin and installed it again, but no result.

    Do you have a solution?

    Thanks in advance for your help.

    Regards,
    Hans

Viewing 15 replies - 1 through 15 (of 16 total)
  • Plugin Author Roland Barker

    (@xnau)

    Is this the only page that is giving you problems? When did the trouble start? Did you install any plugins recently? What php version are you using?

    Thread Starter hansbl

    (@hansbl)

    Thanks for your quick answer.
    I am using PHP 7.0. Recently I have installed 2 plugins:

    Insert PHP Code Snippet
    and
    Really Simple SSL

    Deactivating both did not help.
    Other than that I also moved the website to another ISP using “Duplicator-Wordpress Migration Plugin”. I think after this and installing “Really Simple SSL” the trouble began.

    I have also deleted and installed again “Participants Database”, but that didn’t help either.

    Regards,
    Hans

    Thread Starter hansbl

    (@hansbl)

    Yes, this is the only page that is giving problems.

    Regards,
    Hans

    Plugin Author Roland Barker

    (@xnau)

    OK, well,the best way to proceed here is to set up your php error log and see what comes up when you attempt to load that page.

    Since it looks like a server issue, you may want to ask your web host if they see anything in the server logs that might help see what the issue is.

    Thread Starter hansbl

    (@hansbl)

    This is what’s report in the log:

    [22-Mar-2018 08:57:16 Europe/Amsterdam] PDb_List_Admin::initialize list query= SELECT * FROM ldizl_participants_database p ORDER BY p.date_updated desc

    [22-Mar-2018 08:57:23 Europe/Amsterdam] PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 1065105008 bytes) in /home/blaaugh278/domains/loozermarsnoord.nl/public_html/wp-includes/wp-db.php on line 3184

    Increasing the php-memory-limit didn’t help.
    Maybe there is something wrong in my database?

    Plugin Author Roland Barker

    (@xnau)

    The memory error is certainly the problem, but it’s not clear what’s happening. Have you tried contacting your web host about this?

    Thread Starter hansbl

    (@hansbl)

    No, not yet. I will and I will keep you informed.

    Thread Starter hansbl

    (@hansbl)

    Degrading to PHP 5.6 solved the problem.
    But I really don’t knoe if this is the right solution.

    Thanks for your reaction.

    Regards,
    Hans

    Plugin Author Roland Barker

    (@xnau)

    Thanks, but that is kindof bad news for me as I don’t know why. The plugin should be compatible with any php version greater than 5.3, so I want to make sure this won’t happen for other users. What php version were you running before?

    @hansb
    1. How many rows in the ldizl_participants_database table?
    2. What does PHPADMIN SQL Query return for the query: DESCRIBE ldizl_participants_database?

    Thread Starter hansbl

    (@hansbl)

    @xnau webdesign
    I was running PHP 7

    @mikemeinz
    1 46 rows
    2
    localhost/blaaugh278_lono/ldizl_participants_database/ http://vserver278.axc.nl/phpmyadmin/tbl_sql.php?db=blaaugh278_lono&table=ldizl_participants_database&token=*********************

    De huidige selectie bevat geen unieke kolom. Functies zoals rasterbewerkingen, checkboxen, Bewerken, Kopiëren en Verwijderen, zijn niet beschikbaar.

    Uw SQL-query is succesvol uitgevoerd.

    DESCRIBE ldizl_participants_database

    id int(6) NO PRI NULL auto_increment
    private_id varchar(6) YES NULL
    last_name tinytext YES NULL
    address bigint(20) YES NULL
    date_recorded timestamp NO current_timestamp()
    date_updated timestamp YES NULL
    last_accessed timestamp YES NULL
    voornaam_partner tinytext YES NULL
    geboortedatum bigint(20) YES NULL
    geboortedatum_partner bigint(20) YES NULL
    emailadres tinytext YES NULL
    voornaam tinytext YES NULL
    wijzig tinytext YES NULL
    link text YES NULL
    naam_kind_1 tinytext YES NULL
    geb_datum_kind_1 bigint(20) YES NULL
    naam_kind_2 tinytext YES NULL
    geb_datum_kind_2 bigint(20) YES NULL
    naam_kind_3 tinytext YES NULL
    geb_datum_kind_3 bigint(20) YES NULL
    naam_kind_4 tinytext YES NULL
    geb_datum_kind_4 bigint(20) YES NULL
    mobielnummer tinytext YES NULL
    edit_link text YES NULL
    verwijder text YES NULL
    delete_record text YES NULL
    vrvgsl tinytext YES NULL

    Plugin Author Roland Barker

    (@xnau)

    thank you, I thought so.

    I can confirm I have had this same issue on PHP 7.0 switching to 7.1 and 7.2 doesn’t fix it and going back to 5.6 does straight away.

    I confirmed mbstring was running before and after as well as I had seen a similar support ticket with a similar issue.

    Plugin Author Roland Barker

    (@xnau)

    It’s not simply a php 7 issue, I’ve been running and testing the plugin on php 7 for over a year now. I’m still trying to duplicate the issue on my system so I can understand what the exact problem is.

    Thread Starter hansbl

    (@hansbl)

    Is it of any help to use my participants database and options table?
    Maybe you can reproduce the issue.

Viewing 15 replies - 1 through 15 (of 16 total)

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