Database no longer being backed up

  • Resolved donc01

    (@donc01)


    3 years, 3 months ago

    Hi,

    Scheduled database backups are no longer running on my wordpress site with Updraftplus installed. Here are my settings for backups:

    Files backup schedule:  Weekly and retain this many scheduled backups: 2000

    Database backup schedule:  Daily and retain this many scheduled backups: 2000

    The files continue to be backed up weekly, however, the database is no longer backed up. I can manually backup the database. I have checked the backup folder on my site and there are about 560 database backups.

    What could be going wrong?

    Thanks!

    • This topic was modified 3 years, 3 months ago by donc01.
    • This topic was modified 3 years, 3 months ago by donc01.
Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    3 years, 3 months ago

    Hi,

    To help us work out the cause of your problem, can you please send us a copy of the backup log?
    This log can be found in the Existing Backups tab of the UpdraftPlus dashboard.
    If you cannot access the UpdraftPlus dashboard, then you can find the log file in the ‘wp-content/updraft’ directory via FTP or your hosts’ file manager.

    Best Wishes,
    Bryle

    Thread Starter donc01

    (@donc01)

    3 years, 3 months ago

    Hi Bryle,

    Thank you so much for your quick reply. How can I send the log file to you? I prefer not to post the log file to a public forum since it has site-specific information in it.

    Thanks!!

    Plugin Support vupdraft

    (@vupdraft)

    3 years, 3 months ago

    Hi,

    Can you use a tool such as this: https://pastebin.com/

    Thread Starter donc01

    (@donc01)

    3 years, 3 months ago

    Hi Bryle,

    Thanks for the suggestion. I have pasted our log file on pastebin.com. Note, I had to paste it in 3 parts because you can only paste up to 512KB per paste. Also, note I tried to clean the file of any references to our site. Here are the pastes:

    Part 1: https://pastebin.com/b7k8cGtT

    Part 2: https://pastebin.com/6VdBwxSj

    Part 3: https://pastebin.com/39CfFtxN

    The password for the pastes is: pbpassword1

    I look forward to your feedback.

    Thanks!!

    Plugin Support vupdraft

    (@vupdraft)

    3 years, 2 months ago

    Hi,

    Apologies for the delay. In the first log it says that your DB backup schedule is Daily. In the last log file, it shows your DB being backed up; https://snipboard.io/G8RBtV.jpg and that it completes successfully, what is it that make you think the DB is not being backed up?

    Thread Starter donc01

    (@donc01)

    3 years, 2 months ago

    Hi Bryle,

    The DB backup references you see in the file are from manual backups that I performed by manually clicking the “Backup Now” button. The issue is that the daily backups are not happening. Why would the automatic daily backup of the database not happen?

    Thanks!

    Plugin Support vupdraft

    (@vupdraft)

    3 years, 2 months ago

    Can you install the free plugin WP Crontrol and take a screenshot of your Cron Events?

    Thread Starter donc01

    (@donc01)

    3 years, 1 month ago

    I installed WP Control and there are two items related to UpdraftPlus in the list of Cron events:

    Hook: updraftplus_clean_temporary_files
    Action: UpdraftPlus_Filesystem_Functions::clean_temporary_files()
    Recurrence: Twice Daily

    Hook: updraft_backup
    Action: UpdraftPlus->backup_files()
    Recurrence: Once Weekly

    Note: I do not see a Cron event for for the daily database backup even though it is configured in UpdraftPlus Settings. Should there be another Cron event with a Recurrence of “Once Daily”?

    Thanks!

    • This reply was modified 3 years, 1 month ago by donc01.
    • This reply was modified 3 years, 1 month ago by donc01.
    Thread Starter donc01

    (@donc01)

    3 years, 1 month ago

    I figured out a solution. I just reset the the recurrence for the database backup. I set “Database backup schedule” from “Daily” to “Weekly”, clicked “Save changes”, then I set it back to “Daily”, clicked “Save changes”. Now it works.

    • This reply was modified 3 years, 1 month ago by donc01.
    • This reply was modified 3 years, 1 month ago by donc01.
Viewing 9 replies - 1 through 9 (of 9 total)

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