DataTables warning Invalid JSON response

  • Resolved musoaga

    (@musoaga)


    7 months, 2 weeks ago

    I have this issue when trying to see the logs:

    DataTables warning: table id=ps-email-log – Invalid JSON response. For more information about this error, please see http://datatables.net/tn/1

    The logs view for me never worked. I already saw that many people have/had this. So I thnik, this is a really big plugin issue. I am using normal plugins and Impreza Theme. Already tried to deactivate some plugins but still not working.

    Instead of searching for a solution to this, could you just add some option to toggle to a simple view? Like the view in the Dashboard in “Recent Logs” sections. This would be great. At least to see the last 10-20 logs.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support M Aqib Khan

    (@aqibkhan9)

    7 months, 1 week ago

    Hello @musoaga,

    We hope this message finds you well.

    Thank you for reaching out to our Support team. We’re truly sorry to hear that you’ve encountered this issue.

    To help us investigate further, could you please share your Diagnostic Test Report from the Post SMTP Dashboard? This will allow us to better understand your configuration and identify the root cause.

    Looking forward to your response.

    Warm regards,
    Support Team – WP Experts

    Thread Starter musoaga

    (@musoaga)

    7 months, 1 week ago

    I have sent it via mail through the dashboard.

    Plugin Support M Aqib Khan

    (@aqibkhan9)

    7 months, 1 week ago

    Hello @musoaga ,

    Thank you so much for sharing the Diagnostic test report.

    Our team has reviewed the case, fixed the issue, and prepared a beta version of the plugin to address the problems you’ve been experiencing. Kindly download and install the beta plugin on your end.

    Your feedback is extremely valuable to us, so please do share your experience after testing.

    Warm regards,
    Support Team – WP Experts

    Plugin Support M Aqib Khan

    (@aqibkhan9)

    7 months ago

    Hello @christaplin ,

    We hope you are doing well.

    We are marking this thread as resolved due to inactivity. If you encounter any further issues, please feel free to open a new thread.

    Have a great day!

    Thanks and regards,
    Support Team – WP Experts

Viewing 4 replies - 1 through 4 (of 4 total)

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