As that is a commercial product, we ask that you please go to their official support channel. In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations.
http://templatetoaster.com/support/
Forum volunteers are also not given access to commercial products, so they would not know why your commercial theme is not working properly. This is one other reason why volunteers forward you to the commercial product’s vendors. The vendors are responsible for supporting their commercial product.
Hi James,
Thanks for your reply. I had written to TT Support before I sent you my message, but I thought that you might have some kind of suggestion.
Kathy
Unfortunately, it’s pretty much impossible in this case to offer useful suggestions without buying their product.
Yes, you are right. If you are interested in their answer, I’ll let you know as soon as I’ve received it.
Kathy
Hi James,
I had to re-install the Hungarian version of WP and it solved my problem. Probably my original download was not perfect, because my admin board was in “Hunglish”, partly English, partly Hungarian, though I don’t understand why. Anyway, I am very happy with WP. Thank you for your time.
Kathy
You’re welcome, and thanks for letting us know what the problem was!
