Date/time picker hangs

  • Resolved moose123

    (@moose123)


    3 years, 6 months ago

    After selecting a session on the scheduling page below, the date picker just hangs. I’m not seeing anything in Firefox debugger that jumps out at me that would cause this.

    screenshot
    I appreciate any suggestions.

    • This topic was modified 3 years, 6 months ago by moose123.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author ameliabooking

    (@ameliabooking)

    3 years, 6 months ago

    Hello,

    Thank you for reaching out to us.

    Can you please reinstall the Amelia plugin, clear the cache, and let me know if it works or not?

    Looking forward to your reply.

    Thread Starter moose123

    (@moose123)

    3 years, 6 months ago

    Thanks for getting back to me. I deleted the plugin, re-installed and cleared cache. Getting the same result. I did notice the following error in the Firefox inspector debug console:

    Uncaught (in promise) Error: Request failed with status code 500
    tC https://sites.keene.edu/bigbeliefs/wp-content/plugins/ameliabooking/v3/public/assets/stepForm.725d1692.js:8
    W8 https://sites.keene.edu/bigbeliefs/wp-content/plugins/ameliabooking/v3/public/assets/stepForm.725d1692.js:8
    p https://sites.keene.edu/bigbeliefs/wp-content/plugins/ameliabooking/v3/public/assets/stepForm.725d1692.js:9
    zy https://sites.keene.edu/bigbeliefs/wp-content/plugins/ameliabooking/v3/public/assets/stepForm.725d1692.js:9
    zy https://sites.keene.edu/bigbeliefs/wp-content/plugins/ameliabooking/v3/public/assets/stepForm.725d1692.js:9
    b5 https://sites.keene.edu/bigbeliefs/wp-content/plugins/ameliabooking/v3/public/assets/stepForm.725d1692.js:9
    request https://sites.keene.edu/bigbeliefs/wp-content/plugins/ameliabooking/v3/public/assets/stepForm.725d1692.js:9
    t https://sites.keene.edu/bigbeliefs/wp-content/plugins/ameliabooking/v3/public/assets/stepForm.725d1692.js:9
    Kk https://sites.keene.edu/bigbeliefs/wp-content/plugins/ameliabooking/v3/public/assets/stepForm.725d1692.js:8
    Tpe https://sites.keene.edu/bigbeliefs/wp-content/plugins/ameliabooking/v3/public/assets/stepForm.725d1692.js:2393

    I don’t know if that’s helpful at all.

    Thanks again.

    Thread Starter moose123

    (@moose123)

    3 years, 6 months ago

    I also took the URL error from the inspector network debugger and put it into a browser…again, not sure how helpful this is, but it throws a “Slim application error.”

    https://sites.keene.edu/bigbeliefs/wp-admin/admin-ajax.php?action=wpamelia_api&call=/slots&queryTimeZone=America%2FNew_York&monthsLoad=1&serviceId=10&serviceDuration=1800&providerIds%5B%5D=1&extras=%5B%5D&group=1&page=booking&persons=1

    Plugin Author ameliabooking

    (@ameliabooking)

    3 years, 6 months ago

    Hello,

    Thank you for the update. We just tested it out from our end and it worked fine, can you please test it out again and let us know if it works or not?

    Looking forward to your reply.

Viewing 4 replies - 1 through 4 (of 4 total)

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