Hi, De Carousel elements should still exist in plugin version 1.5.6 https://prnt.sc/13gjuo9
Please try reinstalling the plugin and see if the issue still occurs.
If the De Carousel element still doesn’t appear then try deactivating other plugins for any conflicts.
You can also install and activate other WordPress themes to find out if there is a conflict between the plugin and the theme.
Please let me know if it works. Thank you.
Hi,
Thanks for responding.
I’ve tried everything you’ve suggested and nothing’s worked.
It seems to be working fine on my other websites. It jus seems to not be working on this particular one.
Please open new ticket on https://support.detheme.com/new-ticket/ along with access to your WordPress admin and we will take a closer look. Thank you.