• Resolved noihs

    (@noihs)


    If I deactivate the plugin and I already have active subscriptions that are charged through paypal, will they stop working?

    I want to stop offering Paypal as a payment method but I am afraid to deactivate it but for those who have already paid a subscription with Paypal, I would like to keep it for them.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @noihs,

    That depends on how your subscription was initially created. For example, with the previous PayPal Standard integration, subscriptions exist at PayPal regardless of whether or not the Standard gateway is active. PayPal generates renewal payments and then only sends a status update to WooCommerce to “mirror” the subscription on the site.

    But with PayPal Payments, the subscription exists only in WooCommerce and not at PayPal. PayPal Payments saves a payment method in a secure Vault. WooCommerce Subscriptions creates the renewal order and then charges the vaulted payment method at PayPal.
    When PayPal Payments (or Vaulting in the plugin settings) is disabled, then it will no longer be possible to charge the PayPal account because there would be no “access key” for the Vault anymore.
    The saved payment method would still exist within the Vault, but it is essentially locked and you couldn’t access the funds.

    Kind regards,
    Niklas

    Thread Starter noihs

    (@noihs)

    All the subscriptions have been created with PayPal Payments.

    And if I deactivate the payment method in the WooCommerce settings but leave the PayPal Payments plugin activated, would the subscription renewals still work?

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    The safest method for the moment would be to keep the checkbox for Enable the PayPal Gateway checked and Vaulting enabled so that the actual gateway is active from a WooCommerce perspective.

    You could then disable all of the buttons with the settings for:
    Enable buttons on Checkout/Single Product/Cart/Mini Cart
    https://woocommerce.com/document/woocommerce-paypal-payments/#button-on-checkout

    This will effectively remove PayPal Payments from the store front-end while the Vaulting and subscription renewal logic should continue to work in the background. We are looking into options that could allow disabling the entire gateway without affecting subscription functionality. But in most cases, the effective end result should be the same with the approach mentioned above.
    I hope this helps!

    Kind regards,
    Niklas

    Plugin Support Femi

    (@femiyb)

    Hi there

    We have not heard back from you in a while, so I’m marking this thread as resolved.
    Hopefully, you were able to proceed as advised above.
    If you have any further questions, please feel free to reopen this topic or create a new one.

    Cheers! 🙂

Viewing 4 replies - 1 through 4 (of 4 total)

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