Hi @maidaobaoglobal ,
It looks like your site struggled with file extraction, most likely due to limited I/O speed.
Could you kindly try the following steps;
- Go to “Other options” section
- Find this option (and set the value there to 300): https://prnt.sc/hr13YkRTSa9s
- Save “Other options” section
- Force both processes to stop: https://prnt.sc/1trv1tm
After that, you can start restoration again using the same backup file.
Let me know if that resolves your issue 🙂
Thank you!
Plugin Support
MixHa
(@mixha)
Hey @maidaobaoglobal ,
We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.
Kind regards