Debug Code

Hi @xhordi

There are few issues that our plugin was able to catch on your website:

1. You block “sleep” function that our plugin uses in few places during backup, which instantly stops the process and our plugin can’t even cleanup itself.
   – Solution: Remove “sleep” function from php_disable_functions in your php.ini configuration file.
2. Seems like our could or could not save the backup file properly due to allowed paths by open_basedir configuration (also in php.ini).

I recommend you to:

1. Check if the backups were created, if the backup is visible on the list, it’s 100% valid and can be restored properly. Our plugin have serval ways that can try to “save” the process on its own, maybe one of our method worked successfully and your backup was created at the end.

Otherwise follow:

1. Remove sleep function from “php_disable_functions” option
2. Reset our plugin configuration, so it can recreate config path
   – You can do that in “Troubleshooting” section -> “Check advanced options” at the bottom
3. Go to “Other options” section
4. Change backup method: https://prnt.sc/1s1ofpa
5. Disable PHP CLI checking: https://prnt.sc/1sljr31
6. Save “Other options” section
7. Force stop both processes: https://prnt.sc/1trv1tm

If you are unable to modify php.ini, you can try to ignore the first step but in my opinion it’s quite important to prevent issues in future.

Once you do that the process should work properly for you 🙂
Thank you!