Debug Code BMI-HBsLPana-02405

Hi @naugustijr

My apologies for delayed reply.

The issue is most likely caused by web server of your source website.
We have alternate download method that may resolve the issue, but I am not sure about this in your case, as the connection is refused at domain level.

It looks like your site c***.com.br cannot be accessed from the same website your tried to restore it on (the domain seem to be the same).
If you’re using same domains on local & public but only switching IP destination in DNS configuration, Super-Quick Migration is not possible, due to blocked network route. In such case you need to upload the backup manually anyway.

Please carefully follow the steps below for each site.

On the site where you made the backup:

1. Go to our plugin settings and open “Other options” section
2. Enable alternate download method: https://prnt.sc/1slr41w
3. Save that section
   – No need to make new backup

Now, go to the site where you want to restore your backup:

1. Open “Other options” section as well
2. Disable PHP CLI checking: https://prnt.sc/1sljr31
3. Save that section
4. Force both processes to stop: https://prnt.sc/1trv1tm
5. Try to run the migration again with the same URL

If that won’t work, please repeat the “force both processes to stop” step.
Once you do that, download your backup and try to upload it manually.

You can upload your backup via FTP, cPanel or our Upload Area.

Let me know if that resolves your issue 🙂
Thank you!