Debug Code: wpstg-YA2ccNDl-1369

  • Resolved hdbid1234

    (@hdbid1234)


    2 years, 6 months ago

    I am unable to log in to the staging site to edit it, the staging site will not accept my admin log in that I use to log in to the main site.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor alaasalama

    (@alaasalama)

    2 years, 6 months ago

    Hi @hdbid1234
    Do you get any specific error messages? Can you share a screenshot of the error?

    Also, try to add “/wp-login.php” to the end of the staging site’s URL, log in there, and see how it goes.

    Thanks,
    Alaa

    Thread Starter hdbid1234

    (@hdbid1234)

    2 years, 6 months ago

    I have tried logging in via the wp-login.php url and that also doesn’t work. It says it doesn’t recognise my email or password and after 3 attempts it locks me out. When I try to reset the password i don’t receive a reset email

    Plugin Contributor alaasalama

    (@alaasalama)

    2 years, 6 months ago

    @hdbid1234 I’ve replied to your email asking for more details, we will help you further from there.

    Thanks,
    Alaa

Viewing 3 replies - 1 through 3 (of 3 total)

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