• Resolved bethhawthorn

    (@bethhawthorn)


    I have having issues with making a back up. I copied by Debug info here… do you see any issues?

    WordPress version: 5.9.3
    BackWPup version: 3.10.0
    PHP version: 7.4.28 (64bit)
    MySQL version: 5.6.51-cll-lve
    cURL version: 7.71.0
    cURL SSL version: OpenSSL/1.1.1d
    WP-Cron url: http://bethhawthorn.com/wp-cron.php
    Server self connect: Response Test O.K.
    Document root: /home/bethhawthorn/public_html
    Temp folder: /home/bethhawthorn/public_html/wp-content/uploads/backwpup-4e1d05/
    Log folder: /home/bethhawthorn/public_html/wp-content/uploads/backwpup-4e1d05-logs/
    Server: Apache
    Operating System: Linux
    PHP SAPI: litespeed
    Current PHP user: bethhawthorn
    Maximum execution time: 30 seconds
    BackWPup maximum script execution time: 30 seconds
    Alternative WP Cron: Off
    Disabled WP Cron: Off
    CHMOD Dir: 493
    Server Time: 4:5
    Blog Time: 21:05
    Blog Timezone: America/Vancouver
    Blog Time offset: -7 hours
    Blog language: en
    MySQL Client encoding: utf8
    PHP Memory limit: 256M
    WP memory limit: 40M
    WP maximum memory limit: 256M
    Memory in use: 46.50 MB
    Loaded PHP Extensions:: Core, PDO, Phar, Reflection, SPL, SimpleXML, bcmath, bz2, calendar, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imagick, imap, inotify, intl, json, libxml, litespeed, mbstring, mysqli, mysqlnd, openssl, pcntl, pcre, pdo_mysql, pdo_sqlite, posix, readline, session, shmop, soap, sqlite3, standard, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, zlib

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter bethhawthorn

    (@bethhawthorn)

    Below is the log info: what is it showing inactivity? thanks!
    [INFO] BackWPup 3.10.0; A project of Inpsyde GmbH
    [INFO] WordPress 5.9.3 on http://bethhawthorn.com/
    [INFO] Log Level: Normal
    [INFO] BackWPup job: beth hawthorn ceramics website
    [INFO] Logfile is: backwpup_log_9add67_2022-04-07_20-53-29.html
    [INFO] Backup file is: 2022-04-07_20-53-29_PJHB2BOF01.zip
    [07-Apr-2022 20:53:30] 1. Try to backup database …
    [07-Apr-2022 20:53:30] Connected to database i4174750_wp3 on localhost
    [07-Apr-2022 20:54:17] Added database dump “i4174750_wp3.sql” with 34.38 MB to backup file list
    [07-Apr-2022 20:54:17] Database backup done!
    [07-Apr-2022 20:54:17] 1. Trying to make a list of folders to back up …
    [07-Apr-2022 20:56:10] Added “wp-config.php” to backup file list
    [07-Apr-2022 20:56:10] 1957 folders to backup.
    [07-Apr-2022 20:56:16] 1. Trying to generate a file with installed plugin names …
    [07-Apr-2022 20:56:16] Added plugin list file “BETH-HAWTHORN-CERAMICS.pluginlist.2022-04-07.txt” with 2.52 KB to backup file list.
    [07-Apr-2022 20:56:16] 1. Trying to generate a manifest file …
    [07-Apr-2022 20:56:16] Added manifest.json file with 2.04 KB to backup file list.
    [07-Apr-2022 20:56:16] 1. Trying to create backup archive …
    [07-Apr-2022 20:56:17] Compressing files as PclZip. Please be patient, this may take a moment.
    [07-Apr-2022 21:02:19] WARNING: Job restarts due to inactivity for more than 5 minutes.
    [07-Apr-2022 21:02:20] 2. Trying to create backup archive …
    [07-Apr-2022 21:08:31] WARNING: Job restarts due to inactivity for more than 5 minutes.
    [07-Apr-2022 21:08:33] 3. Trying to create backup archive …

    happyAnt

    (@duongcuong96)

    @bethhawthorn
    Please go to BackWPup > Settings > Jobs, try to set Maximum Script Execution Time setting to about 20 or 25 seconds then try again.
    Thank you!

    happyAnt

    (@duongcuong96)

    @bethhawthorn
    since we haven’t heard back from you, I’m going to mark it as resolved.
    In case you’re still having problems, feel free to let us know 😉

    Thread Starter bethhawthorn

    (@bethhawthorn)

    Hello there. Sorry for the slow response. I didn’t see your first message. I have just put the number to 25, and trying to back up again right now. I’ll let you know as soon as I know if it works or not. Looking forward to resolving this. Thanks.

    Thread Starter bethhawthorn

    (@bethhawthorn)

    Here is the error log.

    [INFO] BackWPup 3.10.0; A project of Inpsyde GmbH
    [INFO] WordPress 5.9.3 on http://bethhawthorn.com/
    [INFO] Log Level: Normal
    [INFO] BackWPup job: beth hawthorn ceramics website
    [INFO] Logfile is: backwpup_log_de891f_2022-04-27_11-06-50.html
    [INFO] Backup file is: 2022-04-27_11-06-50_2JHB2BND01.tar.gz
    [27-Apr-2022 11:06:50] 1. Try to backup database …
    [27-Apr-2022 11:06:50] Connected to database i4174750_wp3 on localhost
    [27-Apr-2022 11:07:37] Added database dump “i4174750_wp3.sql” with 33.60 MB to backup file list
    [27-Apr-2022 11:07:37] Database backup done!
    [27-Apr-2022 11:07:38] 1. Trying to make a list of folders to back up …
    [27-Apr-2022 11:08:14] Added “wp-config.php” to backup file list
    [27-Apr-2022 11:08:14] 1937 folders to backup.
    [27-Apr-2022 11:08:14] 1. Trying to create a WordPress export to XML file …
    [27-Apr-2022 11:08:20] Check WP Export file …
    [27-Apr-2022 11:08:20] WP Export file is a valid WXR file.
    [27-Apr-2022 11:08:20] Added XML export “BETH_HAWTHORN_CERAMICS.wordpress.2022-04-27.xml” with 3.63 MB to backup file list.
    [27-Apr-2022 11:08:21] 1. Trying to generate a file with installed plugin names …
    [27-Apr-2022 11:08:21] Added plugin list file “BETH-HAWTHORN-CERAMICS.pluginlist.2022-04-27.txt” with 2.52 KB to backup file list.
    [27-Apr-2022 11:08:21] 1. Trying to generate a manifest file …
    [27-Apr-2022 11:08:21] Added manifest.json file with 2.10 KB to backup file list.
    [27-Apr-2022 11:08:21] 1. Trying to create backup archive …
    [27-Apr-2022 11:08:22] Compressing files as TarGz. Please be patient, this may take a moment.
    [27-Apr-2022 11:14:50] WARNING: Job restarts due to inactivity for more than 5 minutes.
    [27-Apr-2022 11:14:57] 2. Trying to create backup archive …
    [27-Apr-2022 11:20:07] WARNING: Job restarts due to inactivity for more than 5 minutes.
    [27-Apr-2022 11:20:20] 3. Trying to create backup archive …
    [27-Apr-2022 11:25:39] WARNING: Job restarts due to inactivity for more than 5 minutes.
    [27-Apr-2022 11:25:39] WARNING: Job restarts due to inactivity for more than 5 minutes.
    [27-Apr-2022 11:25:40] ERROR: Step aborted: too many attempts!
    [27-Apr-2022 11:25:40] ERROR: Step aborted: too many attempts!
    [27-Apr-2022 11:25:44] ERROR: Job has ended with errors in 1134 seconds. You must resolve the errors for correct execution.
    [27-Apr-2022 11:25:44] ERROR: Job has ended with errors in 1134 seconds. You must resolve the errors for correct execution.

Viewing 5 replies - 1 through 5 (of 5 total)

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