Debug Log Analysis Question

  • cantonjester

    (@cantonjester)


    9 years, 10 months ago

    I’ve been trying to diagnose a problem occurring on a client’s site since it was upgraded to WooCommerce 2.6.4 where the site visitor eventually begins to see 502 and 503 errors.

    I ran a debug log overnight, and I went to check it this AM. The following error was repeated a few hundred times:

    [30-Jul-2016 01:41:04 UTC] PHP Warning: mysql_connect(): User f4043188601871 already has more than ‘max_user_connections’ active connections in /home/content/p3pnexwpnas01_data01/01/3188601/html/wp-includes/wp-db.php on line 1520

    This sounds like a database issue, and not necessarily a plugin one. Do I go back to GoDaddy about this?

    Help!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    9 years, 10 months ago

    There are too many connections to the database server. It’s unlikely that this is due to just your site. You’re using shared hosting and a shared server. Please contact GoDaddy tech support.

    Thread Starter cantonjester

    (@cantonjester)

    9 years, 10 months ago

    Odd. Why would this become an issue now as opposed to at site’s launch? It started to happen right after I upgraded the site’s WooCommerce to 2.6.4 (and a host of associated plugins).

    I’ll contact GoDaddy.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    9 years, 10 months ago

    Why would this become an issue now as opposed to at site’s launch?

    You are sharing resources with others and have no control over how many sites are using (or trying to use) your web and database servers.

    Thread Starter cantonjester

    (@cantonjester)

    9 years, 10 months ago

    So…based on that particular error that lets us know this is a GoDaddy server-related issue, it’s simple happenstance that it coincided with WooCommerce’s plugin(s) upgrade/updating?

    And yes, it may turn out to be this is but one of multiple issues…

Viewing 4 replies - 1 through 4 (of 4 total)

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