Debug Logs

  • Resolved Emily Brandenburg

    (@bewildinspired)


    5 years, 3 months ago

    There are way too many to list, but these are the most recent errors we are receiving.

    {“key”:”email”,”val”:”***@yahoo.com”},”email”:”***@yahoo.com”,”lists___5710eb3a5c921d1d556ce24f20b1a493″:{“key”:”lists”,”val”:””},”list”:[“2”]}]] []
    [2021-03-08 14:35:01] API.INFO: Contact set to be created [“Extra information”,[{“form”:”Join our Email List”}]] []
    [2021-03-08 14:35:02] API.INFO: ConstantContact_API::add_contact:527 – http.status.bad_request – Bad request. [] []
    [2021-03-08 14:35:02] API.INFO: Submitted contact data [“Extra information”,[{“email___3c59495a3edf2d27cd20fc1987544522”:{“key”:”email”,”val”:”***@yahoo.com”},”email”:”***@yahoo.com”,”lists___5710eb3a5c921d1d556ce24f20b1a493″:{“key”:”lists”,”val”:””},”list”:[“2”]}]] []

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Constant Contact

    (@constantcontact)

    5 years, 3 months ago

    The “Bad Request” item in the middle of the provided logs above would be what caused at least one instance. Typically a “Bad Request” is around entries that had been flagged as a spam account who may be getting added to too many lists too quickly, or for some other reason that we feel it’s suspect.

    Is the admin notification staying persistent right now, or has it stayed gone away since earlier? The visiting of the logging page should be triggering the removal of display, but if it comes back then another incident of some sort re-added.

    Thread Starter Emily Brandenburg

    (@bewildinspired)

    5 years, 2 months ago

    The admin notification has not returned, but I’m still getting regular “bad requests” in the debug log. Do I just ignore unless the admin notification comes back? Thanks for your help!

    Plugin Author Constant Contact

    (@constantcontact)

    5 years, 2 months ago

    Yeah, and you should be able to disable the “support logging” checkbox for the moment. It should be writing if and when needed, but no reason to keep the menu item revealed at the moment.

    Thread Starter Emily Brandenburg

    (@bewildinspired)

    5 years, 2 months ago

    Great, thanks!

    Plugin Author Constant Contact

    (@constantcontact)

    5 years, 2 months ago

    Welcome.

Viewing 5 replies - 1 through 5 (of 5 total)

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