Debugging: Error IAB TCF 2.0_tcfapi getTCData failed

  • Resolved ibiza69

    (@ibiza69)


    1 year, 4 months ago

    Hi Igor, we got this error message in our ad inserter pro plugin: IAB TCF 2.0_tcfapi getTCData failed and our ads aren´t showing. Could you help us to fix this please? We use privacy consent directly from Adsense if this information helps, we do not use Quantcast / Inmobi anymore. Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter ibiza69

    (@ibiza69)

    1 year, 4 months ago

    Sorry, one more thing, all our ads show:

    NOT LOADED
    MANUAL LOADING

    But we din´t change anything in configuration and all this past years workerd well, we have configurated as to show: manual loading: automatic

    Any idea why this is happening, we do not understand how this happened, without touching any configuration of the ad inserter plugin months ago. Thanks once more Igor.

    Plugin Author Spacetime

    (@spacetime)

    1 year, 4 months ago

    Hello,

    please be informed that this forum is dedicated to free Ad Inserter. It is agains the forum rules to offer support for paid plugins here.

    If you have issues with Ad Inserter Pro then please use this form to submit support request:
    https://adinserter.pro/contact#help

    The error message posted indicates some issue with the consent API – debugging data needs to be checked.
    BTW There were no changes in this regard (applies to both Ad Inserter plugins) for a long time, so very likely the issue is somewhere else.

Viewing 2 replies - 1 through 2 (of 2 total)

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