• Resolved thecookinglab

    (@thecookinglab)


    I have Site Kit installed in my website to add the codes from Analytics and Google Tag Manager. However, I cannot see any data in the DebugView mode on Google Analytics when firing the Preview mode in GTM.

    https://prnt.sc/sD6QpP0S6BAq

    I have unabled the “Exclude Analytics – All logged-in users”, but still cannot see anything.

    https://prnt.sc/xN50YD37RgJi

    Thank you very much for the help!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Thanks for reaching out @thecookinglab. I checked your site and I can confirm a Site Kit placed snippet without modification, which is working as expected, see this screenshot from the tagassistant.google.com service. By default, with consent mode enabled (which is the case with your Site Kit configurations), consent from traffic from EEU regions, the UK and Switzerland is considered denied and users visits will not count in Google Analytics until they explicitly grant consent with a consent management plugin. If you’re based in an EEU country, this is likely the cause of your reporting not counting your own visits.

    I did also go ahead and check your consent managment plugin and whether my own site visits (from an EEU country) are tracking once I grant consent, and they indeed are. This confirms that both Site Kit, consent mode and your consent management plugin are configured and working as expected.

    Do let me know if you have any questions with the above. You’ll find out more on how consent mode works within Site Kit by visiting the below guide. Thank you!
    https://sitekit.withgoogle.com/documentation/using-site-kit/consent-mode/

    Plugin Support Adam Dunnage

    (@adamdunnage)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 2 replies - 1 through 2 (of 2 total)

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