Hi, @daniellwaters.
I’m Matheus, the Support Supervisor for GiveWP. I have thoroughly analyzed this review, and I’d like to weigh in here.
The GiveWP plugin was designed to make it easy to manage and launch successful fundraising campaigns directly from your WordPress site, and its use is unrestricted. However, to keep costs low for organizations while still maintaining healthy support and product update processes, GiveWP implements a conservative fee policy.
GiveWP Free
GiveWP’s core plugin is free to use and has no subscription cost. However, using it to collect donations may involve fees. Since all payments are processed directly by your chosen payment gateway (not by GiveWP), the gateway’s standard transaction fees will always apply. In addition, GiveWP may charge a platform fee on some donations, depending on your setup – currently, only if you do not have a valid license and use Stripe.
GiveWP Platform Fee Removal
You can remove the 2% fee GiveWP adds by adding a license for any plan or premium add-on. The fees are programmed to be dependent on the license, so the license must be saved in GiveWP’s settings to remove the fee.
This only removes GiveWP’s 2% platform fee. All payment gateway fees are still applied by the payment gateway.
We explain it in detail in our documentation here https://givewp.com/documentation/resources/understanding-donation-transaction-fees-in-givewp/#givewp-transaction-fees.
Feel free to reach out to us if you have any further inquiries or require additional assistance. We’re always happy to help!
