Deeper Comment Not Working

  • allgoodnamesaretaken

    (@allgoodnamesaretaken)


    5 years, 4 months ago

    Hey there, thanks for the awesome plugin!

    I just developed a recent problem. My site was running slow, and so I installed WP Rocket. Now when I checked the live website, the deeper comment section is active, but the space bar (join the discussion) is not working. No one can comment. It is not clickable.

    I really really love this plugin, what can I do? and also I really want the site to be fast.

    I dunno if it’s because I enabled the “optimize CSS delivery” or the javascript option. If so please can you give me the script so I can exclude it from WPRocket? 🙏🙏

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor webnus

    (@webnus)

    5 years, 4 months ago

    Hello @allgoodnamesaretaken,

    Please send a live URL from your issue, so we’ll check your website and let you know the result.

    Best Regards

    Henny8

    (@henny8)

    5 years, 4 months ago

    Hi,

    I am not using WP rocket, but also on my site the comment box is not working. No one can comment. Example:

    URL: https://allegrias.nl/monschau

    Regards,

    Plugin Contributor webnus

    (@webnus)

    5 years, 4 months ago

    Hi @henny8,

    Can you please provide some info on the plugins and the theme you have?

    Also, please share a video of how you encounter the issue so that we can replicate that.
    This way we can inspect the issue and fix it if it is from MEC. Or help you with it if it’s not from MEC.

    For troubleshooting, deactivate all your plugins and let the Deeper Comments remain active only, set your theme on default, then reload the page, if the issue was solved, then activate your plugins one by one and your theme, refresh your page and check to see which plugin is causing the issue.

    Please keep us informed,

    Best Regards

Viewing 3 replies - 1 through 3 (of 3 total)

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