• Resolved workshopmediagroup

    (@workshopmediagroup)


    Previously, the Country was automatically selected (US) and the state drop down was ready to go. Now, the Country is waiting for a selection before populating the state drop down (state shows up as a text box until country is selected, then it turns into a drop down). No defaults were entered. It was working on 1.3.2, but doesn’t appear to work on 1.4.3 now. I have tried entering defaults into the country field as a test, but it doesn’t change the behavior. Otherwise, the setup between the two (test environment, where the older version works as expected) and live (where the newer version doesn’t not select the country and the state selection is a text box until country is selected). I did a search on the support forum and looked through the documentation, and I didn’t find anything relevant.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter workshopmediagroup

    (@workshopmediagroup)

    As a quick note, I tried “US” as a default and “United States” as well as “United States (US)”, yet that doesn’t make the country selected or turn the state into a drop down so you can select. I assume US is the correct default as that’s the option value.

    Thread Starter workshopmediagroup

    (@workshopmediagroup)

    I rolled back to the previous version (1.3.2) and it now works as expected. The issue appears when updating to 1.4.3

    Plugin Author ThemeHigh

    (@themehigh)

    We are not able to recreate the issue on our local environment. We believe that it might be a site-specific issue. Could you please raise a ticket through our website? We hope our technical team will be able to help you.

    Thank you!

    Plugin Author ThemeHigh

    (@themehigh)

    We believe that your issue is resolved.

    We are going to mark this thread as resolved.

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)

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