Default language switch not working

  • Resolved sotusattila

    (@sotusattila)


    2 weeks, 4 days ago

    Hi!

    Our site is built in english, which is good, we want to use wp in english, BUT we would like to change the default frontend language to German. I’ve made the changes that the documentation supports:
    1. Turned on “Use a subdirectory for the default language”
    2. Reordered the list, so that German is in the first place

    Now, if I open up our site as a logged in admin, then it is working, redirects me to German version, BUT if I open up the site in incognito window as a simple visitor, then our site still loads in English. How could we make this correct without any loss of translates?

    • This topic was modified 2 weeks, 4 days ago by sotusattila.
    • This topic was modified 2 weeks, 4 days ago by sotusattila.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Iarina

    (@iarinadasdi)

    2 weeks, 3 days ago

    Hi @sotusattila,

    Thank you for your message!

    I checked your site on my end as well, both in a normal browser window and in an incognito window, and in both cases the site opens in English rather than German.

    To better understand what might be causing this, could you please send me a screenshot of your Settings → TranslatePress → General tab page, so I can review the current configuration? You can send screenshots using https://snipboard.io/.

    Looking forward to your reply.

    Thread Starter sotusattila

    (@sotusattila)

    2 weeks, 3 days ago

    Hi!

    Thank you for your reply, see attached image of seetings: https://drive.google.com/file/d/1CJoHn99Ehj2xiPIJsxn9Ws4HLLDt-XVw/view

    Plugin Support Iarina

    (@iarinadasdi)

    2 weeks, 2 days ago

    Hi,

    Thank you for the screenshot! The configuration looks correct on your end, so the settings themselves are not the cause of the issue.

    After checking the site, I can see that the redirect to the German version works correctly on inner pages. For example /about-company/ redirects properly to /de/ueber-uns/: https://snipboard.io/eIthT3.jpg
    However the homepage does not seem to follow the same behavior, which suggests something specific to the homepage is interfering with how TranslatePress handles the language redirect there.

    As the next steps, please verify these:

    1. Could you please clear all active cache layers and test again in an incognito window afterwards? This includes any caching coming from plugins (such as WP Rocket), server-side/hosting cache, CDN cache (if applicable), or browser cache. It’s possible that the homepage is still being served from an older cached version generated before the language settings were configured correctly.
    2. Could you also check whether you have any redirect rules set up specifically for the homepage, either in WP Rocket settings, in a .htaccess rule, or through any other plugin? A homepage-specific redirect rule could be intercepting the request before TranslatePress applies the language redirect.

    Let me know how it goes.

    Thread Starter sotusattila

    (@sotusattila)

    2 weeks, 2 days ago

    Hi!
    Thanks for help, it was a strange caching issue related to WP Rocket, clearing cache did not help, but when I turned off and on again the plugin the issue gone. 🙂

Viewing 4 replies - 1 through 4 (of 4 total)

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