Default pages cannot be found

  • Resolved rwpett

    (@rwpett)


    5 years, 6 months ago

    Links like “Redeem Voucher”, “My Accomplishments” on the student dashboard are coming back page not found. I have turned off all other plugins and rerun the setup wizard in an attempt to reset these links but this has not worked. The system was working but now users cannot redeem vouchers.
    What should I try next?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Toyin

    (@jnr4u2)

    5 years, 6 months ago

    Hi @rwpett,

    Have you tried flushing the permalinks? We have a guide here that shows you how: https://lifterlms.com/docs/how-to-flush-wordpress-rewrite-rules-or-permalinks/

    Let me know if this helps.

    Thank you 🙂

    Thread Starter rwpett

    (@rwpett)

    5 years, 6 months ago

    Thank you for the suggestion. I tried flushing the permalinks as per the instructions but it has not helped.

    Toyin

    (@jnr4u2)

    5 years, 6 months ago

    Hi @rwpett

    Could you please send us your LifterLMS system report?

    Use services like Imgur, Dropbox, or Pastebin to share screenshots, system reports, and logs. Remember that this is a public forum. If you don’t want your urls, server paths, and other potentially sensitive information posted publicly and archived indefinitely you should blur or remove this information from your logs and screenshots before posting.

    Thread Starter rwpett

    (@rwpett)

    5 years, 6 months ago

    Wordpress
    ——————————————-

    Home Url: https://rabbithill.olt4you.ca
    Site Url: https://rabbithill.olt4you.ca
    Login Url: https://rabbithill.olt4you.ca/wp-login.php
    Version: 5.5.3
    Debug Mode: Yes
    Debug Log: Yes
    Debug Display: Yes
    Locale: en_US
    Multisite: No
    Page For Posts: Not Set
    Page On Front: View my course enrollments (#10) [https://rabbithill.olt4you.ca/]
    Permalink Structure: /%postname%
    Show On Front: page
    Wp Cron: Yes

    Settings
    ——————————————-

    Version: 4.8.0
    Db Version: 4.8.0
    Course Catalog: Membership Catalog (#8) [https://rabbithill.olt4you.ca/memberships]
    Membership Catalog: Membership Catalog (#8) [https://rabbithill.olt4you.ca/memberships]
    Student Dashboard: View my course enrollments (#10) [https://rabbithill.olt4you.ca/]
    Checkout Page: Purchase (#9) [https://rabbithill.olt4you.ca/purchase]
    Course Catalog Per Page: -1
    Course Catalog Sorting: title,ASC
    Membership Catalog Per Page: 9
    Membership Catalog Sorting: menu_order
    Site Membership: Not Set
    Courses Endpoint: my-courses
    Edit Endpoint: edit-account
    Lost Password Endpoint: lost-password
    Vouchers Endpoint: redeem-voucher
    Autogenerate Username: no
    Password Strength Meter: yes
    Minimum Password Strength: strong
    Terms Required: no
    Terms Page: Not Set
    Checkout Names: required
    Checkout Address: optional
    Checkout Phone: hidden
    Checkout Email Confirmation: yes
    Open Registration: yes
    Registration Names: required
    Registration Address: optional
    Registration Phone: hidden
    Registration Voucher: required
    Registration Email Confirmation: yes
    Account Names: required
    Account Address: optional
    Account Phone: optional
    Account Email Confirmation: yes
    Confirmation Endpoint: confirm-payment
    Force Ssl Checkout: no
    Country: CA
    Currency: CAD
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Decimals: 2
    Trim Zero Decimals: no
    Recurring Payments: no
    Email From Address: [email protected]
    Email From Name: Rabbit Hill Training
    Email Footer Text:
    Email Header Image:
    Cert Bg Width: 800
    Cert Bg Height: 616
    Cert Legacy Compat: yes

    Gateways
    ——————————————-

    Manual: Disabled
    Manual Logging:
    Manual Order: 1

    Server
    ——————————————-

    Mysql Version: 5.5.60
    Php Curl: Yes
    Php Default Timezone: UTC
    Php Fsockopen: Yes
    Php Max Input Vars: 1000
    Php Max Upload Size: 64 MB
    Php Memory Limit: 268435456
    Php Post Max Size: 67108864
    Php Soap: Yes
    Php Suhosin: No
    Php Time Limt: 30
    Php Version: 7.2.34
    Software: Apache
    Wp Memory Limit: 40M

    Browser
    ——————————————-

    HTTP USER AGENT: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.66 Safari/537.36

    Theme
    ——————————————-

    Name: Adney
    Version: 1.0.10
    Themeuri: http://xylusthemes.com/themes/adney
    Authoruri: http://xylusthemes.com/
    Template:
    Child Theme: No
    Llms Support: No

    Plugins
    ——————————————-

    Activity Log: 2.6.0
    Import and export users and customers: 1.16.3.6
    LifterLMS: 4.8.0
    PDF Embedder: 4.6.1
    WP Crontrol: 1.8.5

    Integrations
    ——————————————-

    BbPress: No
    BuddyPress: No

    Template Overrides
    ——————————————-

    Toyin

    (@jnr4u2)

    5 years, 6 months ago

    Hi @rwpett

    The issue seems to be that you’re using your dashboard page as the homepage of your site. We have a guide here that should help in fixing this: https://lifterlms.com/docs/using-the-lifterlms-my-account-page-as-the-wordpress-front-page/

    Let me know if this helps.

    Thank you 🙂

    Thread Starter rwpett

    (@rwpett)

    5 years, 6 months ago

    After having to login and then login again it seems to work. The redirect send me to the login /registration page. Once I login there I get the dash board. If I come back to the main page the redirect does not work and I had to set up a link for the user to click on. The other links to the default pages do work so I guess this sort of fixes my problem.
    Thank you

    • This reply was modified 5 years, 6 months ago by rwpett.
Viewing 6 replies - 1 through 6 (of 6 total)

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