Default product sorting

  • sandraoest

    (@sandraoest)


    1 year, 7 months ago

    Dear support,

    I can’t seem to locate where I can change the default product sorting for my product catalog to most popular. I have removed default sorting under Product Catalog > Layout > Remove Product Sorting but the catalog is still being sorted by default sorting and not by most popular (if I choose most popular from the list again it will do it). In the image below you can see which setting I am looking for.

    Thanks a lot for your help!

    Best,
    Sandra

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Kharis Sulistiyono

    (@kharisblank)

    1 year, 7 months ago

    Hi @sandraoest,

    Thank you for reaching out to us.

    Upon checking with your shop page, it shows that your chosen default sorting that is “by popularity” is working properly as it should.

    The sorting dropdown shows like this at shop page’s first load: https://i.snipboard.io/Z0YG5H.jpg.

    Did you see something different at your end?

    Thread Starter sandraoest

    (@sandraoest)

    1 year, 7 months ago

    Hi Kharis,

    Thank you for your quick response.

    The products that appear in the catalogue at shop page’s first load aren’t my most popular products. If you choose another sorting and choose popular products again, you see the products change. This is why I think the default product sorting would need to be changed for the catalogue to show the correct most popular products.

    Thanks a lot for your help!

    Best,
    Sandra

    Kharis Sulistiyono

    (@kharisblank)

    1 year, 7 months ago

    Thank you for getting back, Sandra!

    For your information, products sorting feature is defaulted to WooCommerce and there is nothing to do with Botiga theme. To verify this, if you can you may temporarily switching to one of default WordPress themes in private or troubleshooting mode.

    P.S.: Troubleshooting mode can only be enabled with additional plugin. Try https://ww.wp.xz.cn/plugins/search/site+health/

    Thread Starter sandraoest

    (@sandraoest)

    1 year, 7 months ago

    Hi Kharis,

    I couldn’t find the option to change the default product sorting in the Woocommerce settings. According to article’s online its supposed to be found in Customizer → WooCommerce → Product Catalog. In the Botiga theme there is no such option so I believe it’s theme related that I can’t change it.

    Do you mean that if I install a plugin and change the setting in the troubleshooting mode it will also change it in the normal mode? Because that is what I want to do.

    Best,
    Sandra

Viewing 4 replies - 1 through 4 (of 4 total)

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