Hi @kiwonuhm, you should be able to set default role as vendor,as you can see here – https://prnt.sc/lmz0zf.
But, as you are not able to find the role “vendor” under default role, it seems like some how you have deleted the “vendor” role from the site.
In order to restore the role, you have to uninstall WC Marketplace completely and install this again. For this, please follow this procedure :
1) Install our plugin
2) Activate our plugin
3) Add this line at the end of your wp-config.php file located under home directory via FTP/cPanel:
define('WCMP_REMOVE_ALL_DATA', true);
4) Deactivate our plugin
5) “Delete” our plugin from your site’s plugin list
6) Once the fresh plugin list appears without our plugin listed, remove the line from your wp-config.php – “define(‘WCMP_REMOVE_ALL_DATA’, true);”
7) Install our plugin again.
This should re-generate the vendor role. Keep us posted.
Hi,
I deactivated WCMp plugin and that moment whole website has down..
and tried again new backup server but down again
fortunately I had tested this on backup server so active server is fine
but I can’t do this processing
Could you let me know something is wrong?
I’d like to fix this issue
Thanks!
@kiwonuhm, the best option is to enable the debug log and see what error you are getting at the time of deactivating WC Marketplace. To enable debug log, follow this – https://codex.ww.wp.xz.cn/Debugging_in_WordPress
Some other plugin might be causing an issue, as our plugin is itself is disabled. Enableing debug log, will display that error message, explanning which is causing this issue.
Alternatively, you can reach our support team over – https://wc-marketplace.com/support-forum/, so we can help you out with this.
