We respectfully disagree with the claim that the Clean Gallery theme is defective or incompatible with the latest version of WordPress. The theme has been tested extensively on WordPress 6.x and is used successfully by many users without any reported issues.
In this specific case, no actual theme-related error was found during our review. The problem you encountered appears to be related to your individual site configuration or plugins. Hosting providers such as Bluehost can sometimes make broad assumptions without fully isolating the issue in a clean WordPress environment.
Additionally, our ability to provide personal support was limited in this case due to the nature of the website content, which falls outside the types of sites we support.
We stand by the quality and functionality of the Clean Gallery theme and continue to support our user community to the best of our ability.
You can tell a theme is defective when their own customer service rep recommends using a different theme. Sir, live up to your responsibility and fix Clean Gallery Theme.
As previously explained, the Clean Gallery theme has been tested with the latest version of WordPress and is used without issue by many other users. No theme-related error was found during our checks, and we continue to stand by the theme’s quality.
Your hosting provider’s suggestion to try another theme does not necessarily indicate a fault with the theme itself. It is a common troubleshooting step when issues arise in a specific environment. Our recommendation to explore other theme options was made in good faith due to the nature of the content and repeated requests we were unable to support.
We’ve responded transparently and respectfully. Further accusations are unhelpful, and at this point, we consider the matter closed.
Get this, what amazing gall. Now he blames it on the website content. My recommendation to all wordpress users- DO NOT USE THEMES DNA.
