Delay | ww.wp.xz.cn

Resolved tersonac
(@tersonac)

7 years, 6 months ago

What is the delay between sending a message by a user and receiving it by a consultant? I think 5 seconds is too much.

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Plugin Author Provide Support, LLC
(@providesupport)

7 years, 6 months ago

We experience issues with our CDN provider unfortunately. Please contact our support chat at https://www.providesupport.com for a possible solution.

Plugin Author Provide Support, LLC
(@providesupport)

7 years, 2 months ago

The CDN issue wasn’t related to plugin itself, it affected the whole chat system. The issue was fixed long ago, so everything is working well.

Today we also updated the plugin and made it compatible with the latest WordPress version.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Delay’ is closed to new replies.

2 replies
2 participants
Last reply from: Provide Support, LLC
Last activity: 7 years, 2 months ago
Status: resolved