• Resolved bigfeelingdogs

    (@bigfeelingdogs)


    When I delete students from a course or all courses, it appears their accounts still exisit and new users can’t sign up with the same email ids. How do i permanently delete user accounts from the LMS?

    I am using my testing email ids to test enrollment in courses and want to remove them to be able to re-use for testing purposes, but when i delete them and then go to sign up again – it says account exisits with that email id (even though that email id does not show up on any of my courses’ students.

    Please advise.

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  • Hi,

    Thank you for reaching out to us!

    Please note that you need to delete the user from the WordPress > Users section fully to remove them from your website fully.

    After that you can recreate that user on your website.

    Let us know if you need any further help.

    Best regards,
    James

Viewing 1 replies (of 1 total)

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