• Resolved klauscon

    (@klauscon)


    I have a site configured as part of a multisite network. We had a spate of spam user registrations that CleanTalk easily took care of at the site level, but at the network level all users are still present. There does not seem to be an option to apply CleanTalk rules to users at a network level – is this something that can be done in some way? We would like deletion of users on a site level to be applied to the network as well.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support katereji

    (@katereji)

    Hello.
    Do you mean that an HTTP request is being generated to your webserver? Or do you see blocked by Anti-Spam plugin new registrations at your WP admin panel in Users?

    Thread Starter klauscon

    (@klauscon)

    I think after installing the plugin the spam registrations have stopped, but i can not find a way to clean out the already created accounts from the network level.

    Plugin Support katereji

    (@katereji)

    1. You can scan users who were created before the Anti-Spam installation. Here is the guide: https://cleantalk.org/help/users-check#check_WP. After checking you can delete founded users.
    2. Do you see blocked by CleanTalk spam registration in the Users list in the WP backend?
    3. Could you please clarify what you mean by network level?
    If the info in the first item did not help you, please answer the questions so that we can understand how to help.

    Plugin Author alexandergull

    (@alexandergull)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    If you have opened a private ticket, let’s continue the conversation via the ticket.

    WBR.

Viewing 4 replies - 1 through 4 (of 4 total)

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