Hi,
could you please send me a link to a gallery where this issue appears?
I couldn’t reproduce it on my test system.
You can also send to [email protected]
Kind regards
Wasiliy
Thread Starter
Hans
(@kuppj00)
Hello Wasiliy,
The contest is in a user only part of the site so I can not make you a link to the gallery.
The delete vote option was working in version 10.4.1.1 now after update to 10.6.0 and 10.6.3 I get the message “You have already voted this picture”.
I have send you 2 screenshots to the support mail.
Maybe it has something to do with the new vote in time settings?
Kind regards,
Hans
Hi Hans,
it is resolved now in 10.6.5
Please check.
Kind regards
Wasiliy
Thread Starter
Hans
(@kuppj00)
Thanks Wasiliy,
Delete a vote and voting again works now.
Only if you do delete a vote or try to give a already voted picture a second vote the page freezes; after a refresh it works again.
Kind regards,
Hans
Hi Hans,
if you update to 10.6.5.3 do you still have this behaviour?
Are this still your activated options: https://www.screencast.com/t/yx84jluRd
With this options I can’t reproduce the behaviour. Please send me a link to the frontend page at least or a tempoary backend access to analyse it. You can send the data to [email protected]
Kind regards
Wasiliy
Thread Starter
Hans
(@kuppj00)
Hello Wasiliy,
Yes after updating to 10.6.5.3 it is the same and I did not change the options
Before vote there is a scrollbar to get to the other images
and after voting there is no scrollbar and you have to refresh the screen to get to the other images below or before the screen. It does not matter if you vote, try to vote a second time or delete a vote.
Kind regards,
Hans
Hi Hans,
thank you for posting me the images.
I was able to find out the reason.
It happens when “Make images unclickable” or “Forward directly to original source” is activated:
https://www.screencast.com/t/GU8VYjVAqN
<<< if you activate “View images as gallery slide out” it will not happen anymore.
I will resolved it in comming update.
This weekend should be one.
Many thanks for your feedback.
Best regards
Wasiliy
Hi Hans,
the issue is resolved now in 10.7.0.
Please check.
Kind regards
Wasiliy
Thread Starter
Hans
(@kuppj00)
Hoi Wasiliy,
I have installed the new version but it is still not working.
After voting in the gallery view the scrollbar is gone.
Everything else is still working in the gallery view except scrolling.
Kind regards,
Hans
Hi Hans,
i suppose that maybe caching is activated and it does not renew the JavaScript files. Could you please try strg+f5 in chrome or cmd+shift+r in chrome on mac to reload the browser window?
Do you see the curront version by analysing the source code?
https://www.screencast.com/t/Ni11bfHJAD21
Could you send me please a snippet of the option settings of “Single pic options” https://www.screencast.com/t/AsskaJva
and a snippet of the top of the gallery please
https://www.screencast.com/t/4RirQThuE1
Hi Hans,
finally I think I got the problem 🙂
Please update to 10.7.0.1 and check it out.
Best regards
Wasiliy
Thread Starter
Hans
(@kuppj00)
Hi wasiliy,
Yes great is working fine now.
Thanks,
Hans
