Deleted items appearing

  • Resolved josborn

    (@josborn)


    1 year, 1 month ago

    We had a deleted item in this playlist. It doesn’t show up in YouTube, but does in your plugin. I’d prefer that the deleted item didn’t show up.

    • This topic was modified 1 year, 1 month ago by josborn.
    • This topic was modified 1 year, 1 month ago by josborn.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Smash Balloon Nigel

    (@nigelrsb)

    1 year, 1 month ago

    Hi @josborn,

    YouTube does not automatically remove deleted videos from playlists. You’ll need to visit the playlist page, then remove the delete video from the playlist. You will need to open the playlist page on YouTube, then click the vertical ellipsis menu and click “show unavailable videos”, then click the ellipsis next to the deleted video and select the option to remove it from the playlist. Here’s a screencast demo: https://a.supportally.com/v/BUb05k

    After that, go to your WordPress Dashboard > YouTube Feed > Settings > Feeds and click “Clear All Caches“, to force the feed to refresh.

    I hope this helps! Please let me know if you have any questions.

    Thread Starter josborn

    (@josborn)

    1 year, 1 month ago

    Thanks. Worked great.

    Plugin Support Smash Balloon Nigel

    (@nigelrsb)

    1 year, 1 month ago

    Hi @josborn,

    Glad to hear it! Do not hesitate to reach out if you need us again. We’re always happy to help.

    Best Regards,

Viewing 3 replies - 1 through 3 (of 3 total)

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