Demo version not making calculations

  • Resolved irinakalcheva

    (@irinakalcheva)


    5 years, 4 months ago

    Hello,
    I’ve installed the Demo version. When I preview the calculator in the admin panel it is working, but in the clients zone it doesn’t make any calculation and the quantities can not be changed. What could be the reason?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • supportstylemix

    (@supportstylemix)

    5 years, 4 months ago

    Hello,
    Thanks for reaching us here!
    There are the free and pro versions of the Cost Calculator Builder plugin. Let me know what you mean with the demo version. After checking the site you shared with us, I have noticed that every input data is cleaned after you go out of that calculator element. Please see the recorded video: [link] This issue might occur because you did not follow the plugin documentation to build a calculator or there some caching/optimizing plugins affecting your forms. Please check the plugin manual and the plugins that might affect your calculators.

    Please be kindly informed that when using caching/optimization/ minifying plugins on the website you need to exclude bundle.js and bundle.css files from minifying and render-blocking. ANd the calculator elements with option values (radio button, checkbox, dropdown, toggle button) cannot be empty.

    Best Regards

Viewing 1 replies (of 1 total)

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