Deprecated function with Elementor

  • Resolved diagumun

    (@diagumun)


    3 years, 7 months ago

    Hello! cordial greetings,

    I thank you and congratulate you for your very good theme “Zakra Shop V2”. I have installed the demo for a new website and in general it is fine, it presents a novelty that is why I am contacting you to ask for your valuable help to solve it.

    On the Home and About pages, two error messages appear at the top of the header, which I copy below:

    Deprecated: ¡La función _register_controls ha quedado obsoleta desde la versión 3.1.0!
    Usa Elementor\Controls_Stack::register_controls() en su lugar.
    In /home/u516640193/domains/tubazar.co/public_html/wp-includes/functions.php on line 5381

    Deprecated: ¡La función Elementor\Controls_Stack::_register_controls ha quedado obsoleta desde la versión 3.1.0!
    Usa Elementor\Controls_Stack::register_controls() en su lugar.
    in /home/u516640193/domains/tubazar.co/public_html/wp-includes/functions.php on line 5381

    Is there already any solution to this error?

    Thank you in advance and I remain attentive.

    The page I need help with: [log in to see the link]

Viewing 14 replies - 1 through 14 (of 14 total)
  • Barsha Paudel

    (@barsha04)

    3 years, 7 months ago

    Hi @diagumun,

    Thanks for reaching us,

    I suspect one of the plugins you’re using might be causing the problem, so please try deactivating all the plugins one by one and check if the problem resolves.

    Let me know if this helps you or not and I will get back to you.

    Regards,

    Thread Starter diagumun

    (@diagumun)

    3 years, 7 months ago

    Hello Barsha! good morning,

    I appreciate your prompt response and I would like to tell you that I did your instructions and I found the plugin that was producing the error messages: OptinMonster Version 2.10.0.

    I have disabled it, but I see that it is needed for the correct functionality of the template, how do I do now to resolve this fault?

    Thank you and stay tuned.

    Barsha Paudel

    (@barsha04)

    3 years, 7 months ago

    Hi @diagumun,

    Glad to hear that you have found the plugin that is causing the issue on your end. Since the issue has occurred from the plugin, I suggest you use the alternative plugins on your end which will help you fix the issue on your end.

    Let me know of anything confusion and I will be back.

    Regards

    Barsha Paudel

    (@barsha04)

    3 years, 7 months ago

    Hi @diagumun,

    In case if you want to use the plugin on your end, I suggest you contact the OptinMonster plugin support forum and drop your query there. I am sure they will help you fixing the issue on your end.

    Regards

    Thread Starter diagumun

    (@diagumun)

    3 years, 7 months ago

    Hello Barsha!
    Thank you for your reply.

    To address your suggestion, please let me know what are the alternative add-ons to OptinMonster that are compatible with Zakra Shop V2?

    I will contact the OptinMonster add-on support forum as you suggest.

    I look forward to hearing from you.

    Barsha Paudel

    (@barsha04)

    3 years, 7 months ago

    Hi @diagumun,

    Thanks for reaching us,

    Since you already have used the OptinMonster plugin on your end, it would be better to fix the issue by taking the help from the plugin support forum.

    In case you want to change the plugin I request you to check the list of the plugin here: https://themegrill.com/blog/wordpress-lead-generation-plugins/. You can choose the one that fits your site from the list provided.

    Let me know if you have anything and I will be back.

    Regards

    Thread Starter diagumun

    (@diagumun)

    3 years, 7 months ago

    Hi Barsha!

    Following your suggestion, I requested help from the OptinMonster add-on support forum, I am waiting for the problem to be solved.

    So I will not change the plugin yet, I will give some time to see if it can be solved, as soon as I have news I will let you know the result.

    We will keep in touch.

    Barsha Paudel

    (@barsha04)

    3 years, 7 months ago

    Hi @diagumun,

    That’s great. Let me know of any confusion and I will be back.

    Regards

    Thread Starter diagumun

    (@diagumun)

    3 years, 7 months ago

    Hi Barsha!

    Regarding the OptinMonster add-on, they have asked me for a copy of the theme, as a .zip file, so they can fix the problem from their side. I have looked for it in different sites, but I can’t find it, that’s why I am contacting you again to ask for your help in this regard.

    The theme information is:
    Name: Zakra
    Version: 2.1.8
    Imported Demo:
    Ladies Shop
    Version: 1.0.0

    Stay tuned, thanks.

    Barsha Paudel

    (@barsha04)

    3 years, 7 months ago

    Hi @diagumun,

    You can simply provide the link to download the zip file of the Zakra theme here: https://ww.wp.xz.cn/themes/zakra/. Also, you can download the zip file and provide it to the plugin support team.

    Let me know if you have any confusion and I will be back.

    Regards

    Thread Starter diagumun

    (@diagumun)

    3 years, 6 months ago

    Hello Barsha!
    Thank you for your reply.

    As you indicate, that is how I did it before I received this last message from you. We are still resolving the issue with the plugin people.

    Regards.

    Barsha Paudel

    (@barsha04)

    3 years, 6 months ago

    Hi @diagumun,

    That’s great to hear. Let me know of any confusion and I will be back.

    Regards

    Thread Starter diagumun

    (@diagumun)

    3 years, 6 months ago

    Hello Barsha!
    I hope everything is going well for you.

    I confirm that the failure has been solved, it was indeed a bug in the OptinMonster add-on; the next update to be released by the manufacturer of this add-on, will include the correction of this error.

    So, I close this case, thank you very much for your help.

    See you soon and success.

    Barsha Paudel

    (@barsha04)

    3 years, 6 months ago

    Hi @diagumun,

    Glad to hear that the issue has been fixed, and thanks for the update. Let me know of any confusion in the future and I will be back with an appropriate solution.

    Regards

Viewing 14 replies - 1 through 14 (of 14 total)

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