Description error

  • Resolved agnieshax

    (@agnieshax)


    1 year, 3 months ago

    Hi!
    I updated the Product Feed Pro plugin – before the update the description was displayed without a problem, but after the update it stopped displaying. Previously the description was displayed for each product regardless of the length of characters, and after the update only products for which the description is very short are displayed in the feed. I have no possibility to shorten the description for other products, what should I do in such a situation? I am sending a screenshot of the product with a specific ID for which the description was first and the second screenshot when it disappeared after the update – I did not make any changes to the feed. I kindly ask for advice

    1. https://postimg.cc/VrwJWj8f
    2. https://postimg.cc/DJc8j8vq
    • This topic was modified 1 year, 3 months ago by agnieshax.

    The page I need help with: [log in to see the link]

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  • Plugin Support Jeff Alvarez

    (@superlemon1998)

    1 year, 3 months ago

    Hi @agnieshax ,

    Try creating a new feed(not duplicated) and see if that works. Also to confirm the products with missing descriptions, are the variable products?

    If they are, use the Parent description

    Thread Starter agnieshax

    (@agnieshax)

    1 year, 3 months ago

    I have a product with variants, I used Parent description and it works! Thank you very much!

    • This reply was modified 1 year, 3 months ago by agnieshax.
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