Description field locked

  • johnlaliberte2

    (@johnlaliberte2)


    5 years, 11 months ago

    [adverts_add moderate=”1″ requires=”read”]

    This form correctly becomes visible to front-end users after registration or to Admin users.

    The form works correctly for Admin users. When registered users try to fill out the form, the description field is un-editable and you can’t add images to the gallery.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Greg Winiarski

    (@gwin)

    5 years, 11 months ago

    Hi,
    it looks like there is some kind of JavaScript error that prevents the TinyMCE and the file uploader from loading correctly.

    I should be able to help you with that, but can you make the page you linked to accessible to anyone (or create for me a user account and send the details via contact form at https://wpadverts.com/contact)? I would need to see the form in order to tell what is causing a problem.

    Thread Starter johnlaliberte2

    (@johnlaliberte2)

    5 years, 11 months ago

    Thanks. Yeah, I’m seeing a lot of js errors that I don’t know how to debug.

    Uncaught TypeError: Cannot read property ‘parents’ of undefined
    at HTMLDivElement.u (theme.min.js?wp-mce-4960-20190918:1)
    at C (tinymce.min.js?ver=4960-20190918:2)
    at HTMLDivElement.d (tinymce.min.js?ver=4960-20190918:2)

    I have temporarily opened the form up to all users:

    https://www.kitplanes.com/classified-ads/add/

    Plugin Author Greg Winiarski

    (@gwin)

    5 years, 11 months ago

    Hi,
    hmm there is a couple of errors but i think the main one related to tinyMCE editor is (index):1757 Uncaught TypeError: Cannot read property 'editor' of undefined which seems to be originating from activecampaign-subscription-forms plugin, please try disabling the plugin from wp-admin / Plugins panel and see if it helps?

    Thread Starter johnlaliberte2

    (@johnlaliberte2)

    5 years, 11 months ago

    Yes. Thank you. That did the trick. I guess those 2 plugins have a conflict. Now I just need to figure out how to have them both active at once. The site definitely needs the Active Campaign forms.

    Thread Starter johnlaliberte2

    (@johnlaliberte2)

    5 years, 11 months ago

    This works

    https://stackoverflow.com/questions/6774424/wordpress-disable-plugin-on-specific-pages-posts

    Plugin Author Greg Winiarski

    (@gwin)

    5 years, 11 months ago

    Hi,
    thanks for the feedback, yes this is one way to do it, the other one could be using a plugin like https://ww.wp.xz.cn/plugins/wp-plugin-manager/

    As for the conflict, this is most likely a conflict between the Active Campaign extension and the wp_editor() function called in the frontend.

    If this is a paid plugin you can send them the error message and they should fix it in the next release. If it is a free one available at ww.wp.xz.cn you can let me know which one is it and i will contact them.

Viewing 6 replies - 1 through 6 (of 6 total)

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