Detailed Log

  • Resolved nadavs

    (@nadavs)


    7 months, 2 weeks ago

    I have several websites using BackWPup. In some of them I get a detailed log, saying “Try to backup database”, “Trying to make a list of folders to back up”, etc. with timestamps. With others, the log file stops after the INFO section, saying something like “Backup file is: 2025-10-14_14-24-41_6IOZ7K7C01_FILE-DBDUMP-WPPLUGIN.tar.gz”.

    All sites have the same settings regarding log level. Why is there such a difference? Any amount of uninstalling and reinstalling didn’t change this.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Saransh

    (@saranshwpm)

    7 months, 1 week ago

    Hi,

    Thanks for reaching out!

    Does this happen with a specific backup job, or with all jobs on that site? To narrow it down, please try running a simple Database-only job stored to your Website Server and see if the log still stops early.

    As a troubleshooting step, you can also install the Health Check & Troubleshooting plugin and activate Troubleshooting Mode for BackWPup only. This helps rule out any plugin or theme conflicts.

    Lastly, please check if there are any browser console errors on the BackWPup page while running the job.

    Let me know what you find!

    Thread Starter nadavs

    (@nadavs)

    7 months, 1 week ago

    It happens on all jobs for the site. From what I found, seems like it doesn’t trigger run_job on class-jobtype-dbdump.php (and probably other relevant files). Unfortunately, I had some trouble backtracking the chain of calls to that function to see where it breaks

    Thread Starter nadavs

    (@nadavs)

    7 months, 1 week ago

    Found it! MainWP Child plugin suppresses error_reporting with some settings, but that can be disabled. After removing this suppression, everything works.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Detailed Log’ is closed to new replies.