• I have encountered the following problem as can be seen in the file attached.

    The story is as follows:-

    I have created a subdomain on my main domain and when I am trying to install WordPress on the subdomain which I created, as I am trying to edit the wp-config.php file in the Cpanel and clicked the edit option the error shown in the file appeared and the bar in the center is continuously progressing saying “detecting character encoding for “wp-config.php”.

    I have contacted my hosting provider for it’s solution, but they said to ask your developer. I have done all the tasks myself so I get stucked up.

    I have also gone to Cpanel and Cloudflare communities as well and they have asked to contact my contact your license provider.

    Those guys at my domain registrar are not very helpful, that’s why I am here.

    The second image attached shows all the relevant data that might be helpful.

    So, please have a deep look into my issue and provide me a solution asap.

    Thanks and Regards,

    Muhammad Aquilur Rahman

    The page I need help with: [log in to see the link]

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  • Dion

    (@diondesigns)

    This is a cPanel issue, so it’s best to contact them:

    https://forums.cpanel.net/

    If you have shared hosting, your hosting provider must do this on your behalf. It sounds like they don’t want to make the effort to do so, which is unfortunate…perhaps you should consider finding a new hosting provider.

    In the meantime, you can edit the wp-config.php file using FTP. (The fact that your hosting provider didn’t mention this is another reason to explore other hosting options.)

    Hi did you get a solution?

Viewing 2 replies - 1 through 2 (of 2 total)

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