• Resolved peter.123321

    (@peter123321)


    Hi,
    I’m sure this is the simplest of problems to solve but I can’t seem to figure it out…

    I have WordPress 4.11 installed.
    TinyMCE Advanced 4.1.7

    I am getting the error message:
    “This plugin requires WordPress version 4.0 or newer.”

    I have logged out, cleared the browser cache. I have deactivated plugins, (I have very few (7 in total) installed.

    All suggestions gratefully received.

    Thanks,
    Peter

    https://ww.wp.xz.cn/plugins/tinymce-advanced/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter peter.123321

    (@peter123321)

    Little bit more information:

    I have three WordPress sites running on 1and1 servers.
    2 of them are running version 4.1.1
    1 is running version 4.1

    I get the error message on both instances that are running 4.1.1
    The server running 4.1 runs the plugin with no issue.

    Thanks,

    Peter

    Thread Starter peter.123321

    (@peter123321)

    And just to bring this full circle, here is the solution in case anyone else gets the same problem.

    The issue is caused by 1and1. If you use their ‘App Centre’ to install Worpdress on your behalf, the TinyMCE Advanced plugin will not run.

    The solution is to switch your WordPress installation into “Free mode”, using their control panel. Once in “Free mode” you are able to re-install 4.1.1 using Dashboard, Updates. After this TinyMCE Advanced will run correctly.

    Hope this helps someone else.

    Peter

    Hey Peter,

    I will check it out what goes wrong here. I work at 1&1 and I’m responsible for the WordPress installation wizard. It could be that I did something wrong when building the package.

    Best,
    Marko

    Found my mistake and fixed it. Unsure yet when our Click&Build installation will work since it does need to be tested and rolled out.

    Thread Starter peter.123321

    (@peter123321)

    Thanks Marko.

    Plugin Author Andrew Ozz

    (@azaozz)

    Thanks for figuring that out. There are other people reporting the same problem. Will have to look how to make that version check more robust.

Viewing 6 replies - 1 through 6 (of 6 total)

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