Developer refuses to fix broken feature

  • abbydigital

    (@abbydigital)


    6 years, 5 months ago

    Although this plugin works well enough for the most part, there is a feature that claims to allow for a user to return to the last page visited after logging in. This does not work, and I posted to the forums about it.

    After a few messages posted back and forth, the developer insisted that the feature DOES work, but it doesn’t.

    Tech support for this plugin is slow and ultimately in this case, refused to fix the bug.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author supsystic

    (@supsysticcom)

    6 years, 5 months ago

    Hello, @abbydigital
    Thank’s for your feedback.

    We never refuse to fix a bug if it is.
    We wrote to you about this more than once.
    The option about which you write works in such a way as was originally conceived by us. So that there would be no further misunderstandings, we will make a detailed description of this feature on our website and change its name.

    Best regards,
    Ole

    Thread Starter abbydigital

    (@abbydigital)

    6 years, 5 months ago

    That non-functioning “feature” would have been very useful. For example, on this support page here at ww.wp.xz.cn, the function is available: If I came to this page without logging in, but I wanted to post a comment, all I had to do was login, and I would be returned to this same page to be able to post my comment.

    I will be looking for another membership plugin that has this capability, since you’ve decided to remove it, instead of making it work.

Viewing 2 replies - 1 through 2 (of 2 total)

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