DHL express tracking not working

  • Resolved simonavshalom

    (@simonavshalom)


    3 years, 8 months ago

    Hi, I send an order by DHL express. when I go to DHL express website and track the order (Check here) it shows me the correct information.

    But when I track the order through your plugin on the shipment tracking page it says “Tracking information is not available, please try again later.”

    How can I fix it?

    • This topic was modified 3 years, 8 months ago by simonavshalom.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Zorem

    (@zorem)

    3 years, 8 months ago

    Hi @simonavshalom,
    Can you please share the shipment tracking page URL where it says “Tracking information is not available, please try again later.”.
    Thanks

    Thread Starter simonavshalom

    (@simonavshalom)

    3 years, 8 months ago

    it seems to work well now. thank you!
    It looks like it takes some time for trackship to update the information from the tracking number, how long it takes for trackship to read the information?

    Plugin Author Zorem

    (@zorem)

    3 years, 8 months ago

    Hi @simonavshalom,
    It will take around 2 minutes to update the information.
    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘DHL express tracking not working’ is closed to new replies.

Tags