Dhl plugin tracking numbers

  • Resolved odyss31

    (@odyss31)


    2 years, 3 months ago

    I am using the free version of the plugin for dhl, i enabled the test mode and after communicating with the company they told me to send them the tracking numbers for the shippment that i created through create shipment API. How can i set/find these numbers?

    • This topic was modified 2 years, 3 months ago by odyss31.

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  • Thread Starter odyss31

    (@odyss31)

    2 years, 3 months ago

    Update: i talked with dhl and they said that tracking number is returned from the response from dhl as shipmentTrackingNumber. Unfortunately the response that i get from the debug of the dhl plugin doesnt include shipmentTrackingNumber

    Plugin Support tograczyk

    (@tograczyk)

    2 years, 3 months ago

    Hi @odyss31,

    This solution is designed to calculate and display DHL Express shipping methods. Our DHL Express Live Rates plugin, does not create shipments, hence, the API response does not include a tracking number. We are using the Rating API.

    You can create shipment using DHL system or other solutions. Ours focuses on the aspect of proper calculation and display of shipping methods in the checkout.

    Please let us know if this helps answer your questions.

    Best regards,
    Tomek

    Plugin Support tograczyk

    (@tograczyk)

    2 years, 3 months ago

    As we haven’t got any replies, I’m marking this topic as resolved for now.

    If you have any additional questions, please let us know, we’ll be happy to help.​

    ​Best regards,
    Tomek

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