Different banner height

  • Resolved bollestina

    (@bollestina)


    4 years, 1 month ago

    Hi!

    I noticed there is more space under the buttons on this page: https://westcoastequestrianweek.com/
    than it is on these pages: https://nordenham.se/ or https://stangenasfb.se/

    I’ve programmed all three sites and have made no specific settings for the banner. It just turned out higher on westcoastequestrianweek.com

    Tried to change it using the code in this thread: “height of the cookie banner” and I can make it higher but not with less space under the buttons.

    Why the difference?

    Kind regards

    Christina

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author WebToffee

    (@webtoffee)

    4 years, 1 month ago

    Hi @bollestina,

    Greetings from Webtoffee!

    We request you to check in GDPR Cookie Consent > Settings > Customise Cookie Bar > Message box whether new lines are added to the bottom of the original content inside the message box. If you have added lines there it may be the reason for this extra space below the buttons. So kindly change it.

    Thread Starter bollestina

    (@bollestina)

    4 years, 1 month ago

    I don’t think that is the problem – that is if I’m looking in the right place.
    This is what the code looks like in the Message box:

    <div class=”cli-bar-container cli-style-v2″><div class=”cli-bar-message”>Vi använder cookies för att ge dig en så bra upplevelse som möjligt. Acceptera eller välj vad du vill godkänna. Du kan läsa mer om cookies [cookie_link].</div><div class=”cli-bar-btn_container”>[cookie_accept_all], [cookie_reject], [cookie_settings]</div></div>

    I changed it for the same code/text at https://voltmarine.se/ but the extra row is still there under the buttons.

    Kind regards

    Christina

    Plugin Author WebToffee

    (@webtoffee)

    4 years, 1 month ago

    Hi @bollestina,

    This could happen if a new line is added at the bottom of the text, which may go unnoticed. Kindly check this and revert.

    Thread Starter bollestina

    (@bollestina)

    4 years, 1 month ago

    I don’t understand how I could miss that. Embarrasing …

    Thank’s for your patience!

    christina

    Plugin Author WebToffee

    (@webtoffee)

    4 years, 1 month ago

    Hi @bollestina,

    Glad that we were able to sort it out.

    If you like the plugin and support, please leave us a review here.

Viewing 5 replies - 1 through 5 (of 5 total)

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