• Resolved michaelxxx

    (@michaelxxx)


    Hi,

    I use WPML as my language translator. So I can switch between German an English. Is it a regular behaviour that I got different WordPress Stats from Jetpack for English and German?

    On the left you can see the german stats, on the right the english stats. Up to the point “Home” both are the same, but then they are different.

    I would have expected the statistics to be displayed regardless of the language?

    Michael

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Fotis Stathopoulos

    (@fstat)

    Hi there,

    This is happening because the WPML plugin is creating a new page/post for every additional language you use. So this is correctly reflected on your stats.

    Jetpack Stats cannot tell if its the same page written on another language. It sees it as a different page.

    Thread Starter michaelxxx

    (@michaelxxx)

    Jetpack Stats cannot tell if its the same page written on another language. It sees it as a different page.

    I already know that. But that is not my problem or my question.

    The statistics are total – independent of the language, or? If I set the frontend language to “German”, there were also English Posts in the Stats. That is completely ok. On the other hand, if I switch to in the frontend to “English”, the stats shows also my german posts.

    But no matter which language I choose, the statistics should always be the same, or?

    Plugin Support Velda

    (@supernovia)

    OK, I see what you’re saying.

    It should count top posts and pages as separate pages, regardless of language, but you’re seeing different numbers depending on which language you select, correct?

    Could you tell me how you’re getting to those two different screenshots?

    Thread Starter michaelxxx

    (@michaelxxx)

    Yes, you are right. I see different posts/rankings in the stats depending on the language I choose.

    I get these 2 views by using the WPML language switcher in the Top Admin Bar.

    Plugin Support Velda

    (@supernovia)

    I get these 2 views by using the WPML language switcher in the Top Admin Bar.

    That’s on the stats page itself? I’m not sure what WPML does with this that page, or what else is changing, but what’s happening when you view the stats directly from WordPress.com?

    Thread Starter michaelxxx

    (@michaelxxx)

    Hi,

    yes, it´s in the stats page. The difference is:

    https://website.com/wp-admin/admin.php?page=stats
    https://website.com/wp-admin/admin.php?page=stats&lang=en&admin_bar=1

    I was wondering because “The newest JetPack version is almost 100% compatible with WPML.”

    When I check the stats on WordPress.com I get the results from the ?page=stats&lang=en&admin_bar=1 view.

    Is there any possibility to find out what can be the reason for this?

    Plugin Support jerrysarcastic

    (@jerrysarcastic)

    To clarify, you do not see this if you view your stats in the WordPress.com admin area (which is where Jetpack stats originate from) by visiting here: https://wordpress.com/stats/

    The stats that appear in wp-admin do not normally have a language switcher, but only pull in the stats from the WordPress.com page. The stats we collect do not have data to separate it by language so my guess is that the WPML plugin is somehow trying to interact with our data, but it’s not possible to see how they are doing that.

    I would recommend checking with WPML support staff about this, to see if they are able to take a closer look: https://wpml.org/home/contact-us/

Viewing 7 replies - 1 through 7 (of 7 total)

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