Different text for different order emails

Hi @bitfenix,

The code you’ve sent is actually working although it isn’t formatted correctly. The wpo_wcpdf_after_order_data hook lets you add an extra row to the order data table. So you will have to set it up like a table row:

add_action( 'wpo_wcpdf_after_order_data', 'wpo_wcpdf_custom_text_on_cancelled_status', 10, 2 );
function wpo_wcpdf_custom_text_on_cancelled_status( $template_type, $order ) {
	if ( $order->get_status() == 'cancelled' && $template_type == 'invoice' ) {
		?>
		<tr class="custom-order-data">
			<th><?php _e( 'Your label:', 'wpo_wcpdf_custom' ); ?></th>
			<td><?php _e( 'Your value:', 'wpo_wcpdf_custom' ); ?></td>
		</tr>
		<?php
	}
}

Hello @bitfenix,

Try replacing the code snippet that my colleague @kluver sent to you for this one:

add_action( 'wpo_wcpdf_after_order_data', 'wpo_wcpdf_custom_text_on_processing_cancelled_status', 10, 2 );
function wpo_wcpdf_custom_text_on_processing_cancelled_status( $template_type, $order ) {
	if ( $template_type == 'invoice' ) {
		switch ($order->get_status()) {
			case 'processing':
				?>
				<tr class="custom-message-order-processing">
				<th><?php _e( 'Your label:', 'wpo_wcpdf_custom' ); ?></th>
				<td><?php _e( 'Your value for processing status', 'wpo_wcpdf_custom' ); ?></td>
				</tr>			
				<?php
				break;
			case 'cancelled':
				?>		
				<tr class="custom-message-order-cancelled">
				<th><?php _e( 'Your label:', 'wpo_wcpdf_custom' ); ?></th>
				<td><?php _e( 'Your value for cancelled status', 'wpo_wcpdf_custom' ); ?></td>
				</tr>			
				<?php
				break;
		}			
	}
}

If you haven’t worked with code snippets (actions/filters) or functions.php before, read this guide: How to use filters

Let me know if it works 🙂

The Allow My Account invoice download setting give your customers the chance to download the invoice from their My account page, but if you choose the Always option, they will be able to generate an invoice even if the payments has not been processed yet. My recommendation is to choose the first option: Only when an invoice is already created/emailed.

However, I don’t think this setting has something to do with your issue. What you need to check is if your test orders have the Processing or Cancelled status, and if the output of the latest code snippet I sent you match with it.

If yes, maybe the code snippet that is working is not mine, but the one Michael sent to you. Or maybe did you try another one that is overriding it (?). If no, this behavior is something abnormal and needs to be fixed first.

Could you please just write me about filename, is it possible to change it depending on email status? Or is this possible in premium plugin version?

The Professional extension allows you to set up a custom filename for your documents, but this name will be applied globally for that document.

For your specific case, you’ll need a code snippet to achieve what you describe. The good news is that when you have a license we can provide you help with this as part of our premium support 🙂