Hi @klwild ,
Thank you for reaching out! You mean that the icons are different in terms of placement? If that’s the case, I believe it’s regarding the “margins” of both sites and where the plugin deems the edge of the main page is, to the left. Can be fixed via CSS but we also offer a simpler solution.
Please navigate to section #3 on the plugin page and under the Floating display option, you should see the margins section here: https://monosnap.com/file/jplkOVffW64bgoUzTBB7hsZg2cGAuv
There, you can manually set the margins up and click on Save to see the effects. Does that work?
Thanks for the answer @efedinler1
Not resolved as requested. The icons should “ONLY” be displayed under a post. Floating means they will be on the entire website.
Can it be a WordPress Problem?
Hi @klwild ,
I see, it can be a cache related issue as well. After you turn off the “Floating” option and Save, could you kindly clear the cache on your site, then check again? It should be removed afterwards.
Thanks @efedinler1
I did everything but no changes.
Could this be a WordPress problem?
Because the plugin is otherwise very stable and works well.
Klaus
Hi @klwild ,
I see, please accept my apologies for the inconvenience. So the “Floating Icons” display option is not being removed, correct? If that’s the case, could you kindly contact us via help (at) ultimatelysocial (dot) com? We would like to investigate with our development team.
Thank you!
No that is not correct!
Floating buttons are removed.
Is there a CSS option.
Hi @klwild ,
I see, but I fail to follow the main issue. Let’s take it from the top:
You mentioned that the icons should only show up under the posts. I’m seeing that they are showing up in both sites in a few example blog posts I checked.
Is the problem only consisting the alignment of these icons? Please confirm, and we can provide a CSS option to resolve it. Thank you! 🙂
Yes. That’s right: “Is the problem just the alignment of these symbols?”
It’s just the alignment!
Please provide a CSS code.
Hi @klwild ,
Thank you for clarification. Our team is currently checking the issue and we will provide you a solution asap!
Hello and thank you for the support.
I don’t know what happened, but it works!
Check: https://fauxpas-blog.com and https://klaus-wilde.ch
Klaus Wilde
Hi @klwild ,
Great! I’m marking it as resolved but if you have any further assistance requests, please feel free to open up a new thread and we will assist you right away.
