Hello. In the new version, there is a problem in the course editor section for different languages, and the translation files are not loaded correctly in this tab. Considering that this only happened in the course editor, what changes should be made?
Translated items in other parts of the plugin that change when you make changes to the language file will be fixed:
Untranslated items in the course editor section that do not change at all by making changes to the language files or any type of editing:
For the issue with untranslated items in the course editor section, we recommend using the **Loco Translate** plugin to manage translations effectively. Loco Translate allows you to modify language files directly from your WordPress dashboard, ensuring that all strings, including those in the course editor, are translated correctly.
Steps to resolve the issue:
1. Install and activate the Loco Translate plugin.
2. Navigate to Loco Translate > Plugins in your WordPress admin panel.
3. Select the plugin (e.g., Tutor LMS) you want to translate.
4. Check the course editor-related strings and update the translations accordingly.
5. Save the changes and clear your site cache.
If the issue persists after using Loco Translate, it might be related to a recent update. In such a case, please share specific untranslated strings or screenshots so our development team can investigate further.
Let us know how it goes!
Best regards,
Rashed Hossain
Lead, Tech Support at Tutor LMS.
I’ve completed all the tasks. There are no translation issues with the strings in the PHP files; however, the strings in the JavaScript files are not displaying their translations on the site. These strings are correctly translated in the PO and MO files, but they still fail to appear as expected.
Could you confirm if you synchronized the translations in Loco Translate before starting the translation process? Synchronizing ensures that all strings, including those in JavaScript files, are correctly loaded for translation.
If synchronization was done and the issue persists, please let me know, and we’ll investigate further.
Yes, the synchronization has been completed. All the strings I mentioned to you have been successfully added to the translation file using the Loco Translate plugin. I have fully translated these strings, but the plugin is not applying the translations.
To ensure everything is set up correctly, I placed the language files both in the plugin’s language folder and in the default language folder for WordPress plugins. Unfortunately, this did not resolve the issue.
