@john.horning
I’d suggest you install an email logging plugin to look at what emails are being generated on your site.
http://ww.wp.xz.cn/plugins/email-log/
Also have a look at the suggestions here:
https://subscribe2.wordpress.com/2013/09/17/troubleshooting-emails-in-subscribe2/
Thanks for the email logging plugin suggestion.
I’ve gone through the troubleshooting checklist and still can’t find the problem. I used the form found at Subscribe1->Send Email to send a test message to “all users and subscribers”, the only message going out is to myself. “Restrict the number of recipients per email” is set to 0.
Any other suggestions?
Okay – here’s an update. I just checked my wife’s email messages and she has received some of the test messages, although they all say they are coming from me and going to me, even though they are showing up in her account. I don’t know why that would be. The logging plugin shows that all emails have been sent to my address only. Can you help me understand what’s going on?
@john.horning
Change the “Restrict the number of recipients per email” to 1.
When set as 0 a single email is sent from AND to the sending email address with all recipients in the BCC header. In the email logger it will look like one email and to your recipients it may look like spam. Using 1 sends emails, individually, to each recipient (and it”s also the default setting).
Thanks for clarifying that. I thought that setting it to 1 would limit it to sending an email to 1 person only.
@john.horning
You aren’t the first person to think that but I’ve never found or been suggested a better wording to make that setting clearer. At least you now seem to have it working.
