Digest emails not working

  • miveronese

    (@miveronese)


    8 years, 8 months ago

    Hi,
    The site I work for has around 1200 subscribers and weeks ago all of them stoped receiving the daily digest emails.
    I added two plugins to test what’s wrong (Email Log and WP-Crontrol) and also changed the settings, so the digest emails will be sent in batches.

    The Email Log plugin shows that the digest emails are being generated.

    The WP-Control shows a lot of cron events scheduled for today, now, in the past. And it also displays the following alert:

    “The DISABLE_WP_CRON constant is set to true. WP-Cron spawning is disabled.”

    Could be this (the alert above) the cause of the problem? Should I set DISABLE_WP_CRON to false?

    And: Is there a way to receive a message confirming all my users got the digest emails? How do you manage that?

    (Sorry for the newbie questions…)

    Thanks!

    • This topic was modified 8 years, 8 months ago by miveronese.
Viewing 1 replies (of 1 total)
  • Matt Robinson

    (@mattyrob)

    8 years, 8 months ago

    @miveronese

    It’s certainly worth setting DISABLE_WP_CRON to false to see if that hepls.

    It’s also worth talking to your hosting provider, if the emails are logged as generated then it’s your host that is stopping them from sending – likely becuase instant sending of 1200 emails will put a lot of load on the server so that activity is likly restricted. You may need to stage the sending or pay for a higher end server to host your site.

    To check it’s sending subsribe yourself to the digest email and see if you get the notification.

Viewing 1 replies (of 1 total)

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