Hello @kadathka ,
You need to unchecked “Send Attachment as Links” option then remove any code that start with this [upload-file-xxx] inside your mail tab.
Also can you send me a screenshot of your Drag n Drop Settings and Mail tab shortcode contents?
Glen.
Yes, I already did those things. But I can still receive emails with file attachments
Here are the screenshots of my wp configurations
https://ibb.co/XJY91ft
https://ibb.co/jV6rfLX
https://ibb.co/zP0ycQx
Okay thanks for providing the screenshots.
Could you please check “Send attachment as links” and check it again.
Yes, I have done those methods also. Checked and unchecked again then saved, the problem still persist
Could you send me your Admin WP credentials?
If it’s okay, you can email me directly [email protected]